Clinic Operations & Patient Services (Evenings/Weekends)

NEX Healthcare; Singapore; On-site; SGD 29,000 - 42,000; Full time

Job summary

NEX Healthcare in Singapore is seeking a Clinic Operations Assistant to support daily patient services and clinic resources, ensuring a smooth workflow under the guidance of the Managing Doctor or Clinic Manager.

You will greet walk-in patients, register and schedule appointments, assist with dispensing medicines per protocol, handle payments, respond to inquiries, process online claims, and maintain a clean, well-stocked clinic environment across Sengkang, Serangoon, and AMK areas.

Qualifications

• Willingness to work weekday nights, staggered shifts, and weekends.
• Experience in patient registration and information verification.
• Ability to handle cash transactions accurately.

Responsibilities

• Greet and assist walk-in patients to create a welcoming clinic experience.
• Register patients and verify personal and medical information for records.
• Schedule patient appointments to optimize workflow and reduce waiting times.
• Dispense medicines by preparing prescribed medications per clinic protocol.
• Collect payments and process transactions accurately.
• Answer patient enquiries clearly and promptly.
• Process online medical claims with required documentation.
• Maintain cleanliness and orderliness of the clinic environment.
• Monitor consumables inventory and ensure timely replenishment.
• Perform other duties as assigned by the Managing Doctor or Clinic Manager.

Skills

Walk-in support

Cash handling

Job description

NEX Healthcare in Singapore is seeking a Clinic Operations Assistant to support daily patient services and clinic resources, ensuring a smooth workflow under the guidance of the Managing Doctor or Clinic Manager.

You will greet walk-in patients, register and schedule appointments, assist with dispensing medicines per protocol, handle payments, respond to inquiries, process online claims, and maintain a clean, well-stocked clinic environment across Sengkang, Serangoon, and AMK areas.