Clinic Operations & Patient Care Associate

Cardio Clinic; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

Cardio Clinic is seeking a dedicated clinic administrative assistant to support daily operations, manage patient interactions, and coordinate appointments across multiple hospital locations in Singapore.

The role requires attention to detail, payment processing, insurance claims, and familiarity with Plato clinic system. Occasional coverage across Parkway East, Farrer Park, Mount Alvernia and Mount Elizabeth hospitals is expected.

Qualifications

• Minimum 2 years of relevant work experience.
• Experience with Plato clinic system and TPA claims advantageous.
• Able to cover duties at multiple locations when needed.
• Excellent communication and patient service skills.
• Able to multitask and maintain good organizational skills.

Responsibilities

• Attend to daily patients and manage phone calls, WhatsApp messages and emails.
• Book appointments for patients.
• Handle patient registration, collect payments and process insurance claims.
• Prepare blood test forms, radiology forms and other procedure bookings.
• Dispense medications and conduct inventory stock takes.
• Administrative tasks including retrieval of letters of guarantee and tracking payments.
• Support Clinic Manager or Doctor with ad hoc assignments.

Skills

Communication skills

Patient service

Multitasking

Organizational skills

Independent work

Location flexibility

Education

GCE O level

Tools

Plato clinic system

TPA claims

Job description

Cardio Clinic is seeking a dedicated clinic administrative assistant to support daily operations, manage patient interactions, and coordinate appointments across multiple hospital locations in Singapore.

The role requires attention to detail, payment processing, insurance claims, and familiarity with Plato clinic system. Occasional coverage across Parkway East, Farrer Park, Mount Alvernia and Mount Elizabeth hospitals is expected.