Clinic Assistant with admin duties

Cardio Clinic; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

Cardio Clinic is seeking a dedicated clinic administrative assistant to support daily operations, manage patient interactions, and coordinate appointments across multiple hospital locations in Singapore.

The role requires attention to detail, payment processing, insurance claims, and familiarity with Plato clinic system. Occasional coverage across Parkway East, Farrer Park, Mount Alvernia and Mount Elizabeth hospitals is expected.

Qualifications

• Minimum 2 years of relevant work experience.
• Experience with Plato clinic system and TPA claims advantageous.
• Able to cover duties at multiple locations when needed.
• Excellent communication and patient service skills.
• Able to multitask and maintain good organizational skills.

Responsibilities

• Attend to daily patients and manage phone calls, WhatsApp messages and emails.
• Book appointments for patients.
• Handle patient registration, collect payments and process insurance claims.
• Prepare blood test forms, radiology forms and other procedure bookings.
• Dispense medications and conduct inventory stock takes.
• Administrative tasks including retrieval of letters of guarantee and tracking payments.
• Support Clinic Manager or Doctor with ad hoc assignments.

Skills

Communication skills

Patient service

Multitasking

Organizational skills

Independent work

Location flexibility

Education

GCE O level

Tools

Plato clinic system

TPA claims

Job description

Assisting medical professionals in clinic's daily operations.

Attend to daily patients, phonecalls, whatsapp messages and emails.

Appointment booking for patients.

Handle patient's registration, collect payment and process insurance claims.

Preparing blood test forms, radiology forms and other procedure bookings.

Dispensing of medications and inventory stock take.

Administrative work - retrival of Letter Of Gurantee for procedure, insurance claims, tracking of payments etc

Any other ad hoc assignments as directed by the Clinic Manager or Doctor

Job Requirement

• GCE O level & above.
• Minimum 2 years of relevant work experience (preferred)
• Good communication and patient service skills.
• Experience with Plato clinic system and TPA claims an advantage.
• Able to cover duties at multiple locations when need arises.
• Able to multitask, work independently and maintain good organizational skills.
• Responsible and passionate for continuous learning.
• Working days - 5.5days per week, Mon-Fri (9AM-5PM) Sat (9AM-1PM).
• Working location : Parkway East Hospital, Farrer Park Hospital, Mount Alvernia Hospital and Mount Elizabeth Hospital (Orchard).