Clinic Operations & Patient Care Specialist

Frontier Healthcare Holdings Pte Ltd; Singapore; On-site; SGD 23,000 - 36,000; Full time

Job summary

Frontier Healthcare Holdings Pte Ltd is seeking a friendly, organised Clinic Assistant to support the day-to-day operations of our clinic. This role blends patient care, administrative support, and clinic coordination to ensure a positive experience for patients and smooth delivery of healthcare services.

Whether you are starting your career or have prior healthcare experience, we welcome motivated individuals who are eager to learn and contribute to a collaborative healthcare environment.

Qualifications

• Minimum qualification as stated (N-Level or equivalent).
• Willingness to learn and adapt to a healthcare setting.
• Candidates with or without prior work experience are welcome to apply.

Responsibilities

• Greet patients, family members, and visitors professionally.
• Register patients and verify personal and insurance information.
• Schedule and manage patient appointments.
• Answer calls and respond to enquiries promptly.
• Escort patients to consultation rooms and assist with preparation.
• Provide information on medications, tests, and follow-up.
• Assist with basic clinical procedures, including taking vital signs.
• Assist Healthier SG enrolment and related health screenings.
• Maintain accurate patient records and ensure confidentiality.
• Assist with completion of forms and documentation.
• Support billing, claims processing, and payments.
• Manage filing systems and keep documentation up to date.
• Perform general admin duties to support clinic operations.
• Coordinate communication between patients and doctors.
• Work with healthcare professionals to ensure efficient operations.
• Maintain a clean, organized, professional clinic environment.
• Monitor and manage inventory of medical and office supplies.
• Support process improvements to enhance patient experience.

Skills

Organisational skills

Multitasking

Communication skills

Interpersonal skills

Computer literacy

Confidentiality

Education

N-Level / O-Level / NITEC / Diploma

Job description

Frontier Healthcare Holdings Pte Ltd is seeking a friendly, organised Clinic Assistant to support the day-to-day operations of our clinic. This role blends patient care, administrative support, and clinic coordination to ensure a positive experience for patients and smooth delivery of healthcare services.

Whether you are starting your career or have prior healthcare experience, we welcome motivated individuals who are eager to learn and contribute to a collaborative healthcare environment.