Clinic Front Desk & Patient Experience Pro

MCI Career Services Pte Ltd; Singapore; Presencial; SGD 28.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

AWS (13th Month Bonus)

2–3 months variable bonus

Annual salary increment

Annual leave starting from 15 days

Family care leave

Medical and dental benefits

Descripción de la vacante

MCI Career Services Pte Ltd is recruiting for a frontline customer service role in Singapore. The successful candidate will assist patients with registration, appointments, and payment processing, while delivering friendly service at the front desk.

You will guide patients on mobile health apps and Healthier SG, and perform general administrative duties to support daily clinic operations. Applicants with customer service or receptionist experience are preferred, and a 5.5-day work week is

Formación

• Basic computer knowledge.
• Customer service, receptionist or frontline experience preferred.
• Able to commit to a 5.5-day work week.

Responsabilidades

• Assist patients with registration, appointments and payment processing.
• Attend to patient enquiries and provide friendly frontline customer service.
• Guide patients on mobile healthcare applications and Healthier SG initiative.
• Make outgoing calls to patients when required.
• Provide general administrative and daily clinic operational support.

Conocimientos

Basic computer knowledge

Customer service

Receptionist experience

Frontline experience

Descripción del empleo

MCI Career Services Pte Ltd is recruiting for a frontline customer service role in Singapore. The successful candidate will assist patients with registration, appointments, and payment processing, while delivering friendly service at the front desk.

You will guide patients on mobile health apps and Healthier SG, and perform general administrative duties to support daily clinic operations. Applicants with customer service or receptionist experience are preferred, and a 5.5-day work week is