Clinic Assistant

CONTINUUM HEALTH PTE. LTD.; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

CONTINUUM HEALTH PTE. LTD. is seeking a clinic front desk staff to handle registration, phone inquiries, and customer service. You will assist clinicians’ needs and ensure smooth daily operations in a busy clinic environment.

The role includes dispensary support, processing TPA/Medisave/Insurance claims, and maintaining inventory and clinic cleanliness, with a 5.5-day workweek. Prior clinic experience is a plus.

Qualifications

• Diploma or equivalent qualification required.
• Strong interpersonal and communication skills are essential.
• Motivated, independent and able to adapt to change.
• Proficient in PC/computer use and able to work in a fast-paced environment.
• Service oriented with a good team spirit.

Responsibilities

• Attend to patient registration, front desk duties and telephone inquiries.
• Dispense medications and manage basic pharmacy-related tasks.
• Handle claims (TPA/Medisave/Insurance) and related documentation.
• Support Clinic Manager and Operations Department in daily tasks.
• Maintain cleanliness and inventory standards for medications and supplies.

Skills

Team player

Interpersonal skills

Communication skills

Adaptability

Computer literacy

Education

Diploma / A-Level / O-Level / Higher NITEC

Job description

Responsibilities:

• Perform front desks duties such as attending to patients’ registration, crowd control, answering of phone-calls for appointments, questions and answer and assist doctor’s needs.
• Dispensary of medication.
• Handle TPA (Third-Party) Claims, Medisave Claims, Insurance Claims and other documentations.
• Assist Clinic Manager in her responsibility towards the over-all performance of the clinic with support from the Operation Department.
• Provide excellent customer service.
• Oversee and establishes inventory standards for medications, supplies and equipment. Stock taking and ordering of stocks.
• Maintenance of clinic’s cleanliness and appearance.
• Other duties as assigned.

Requirements:

• Diploma in any discipline / GCE 'A' Level / 'O' Level / Higher NITEC
• Good team player with strong interpersonal and communication skills
• Highly motivated, independent and adaptable to change
• PC / computer literacy and ability to work in a fast-paced environment
• Good interpersonal skills, Service oriented and a good team player
• 5.5 days week (Monday to Saturday)
• Candidates with more experience may be appointed to a senior role