Clinic Assistant

RECRUIT INC PRIVATE LIMITED; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

RECRUIT INC PRIVATE LIMITED is seeking a Clinic Assistant to manage the reception area, greet patients, answer calls, register patients, schedule appointments and assist doctors during consultations at Mt Alvernia.

You will handle billing, insurance verification, Medisave transactions, and regular stock-taking of medical supplies, while maintaining a clean, organized clinic environment and delivering excellent patient service in a fast-paced setting.

Qualifications

• Minimum Diploma holder with clinical experience.
• Experience in a healthcare setting would be advantageous.
• Excellent interpersonal and communication skills.
• Strong customer-service mindset with a focus on patient satisfaction.
• Ability to multitask and work efficiently in a fast-paced environment.

Responsibilities

• Manage the reception area, greeting patients, and handling phone calls professionally.
• Attend to patients and perform front-desk duties including registration, scheduling appointments, verifying insurance, and managing billing.
• Process insurance claims, handle Medisave transactions, and conduct regular stock-taking of medical supplies.
• Update billing records accurately and reconcile daily collections.
• Provide assistance to doctors during consultations, ensuring patients' needs are met efficiently.
• Maintain a clean and organized clinic environment.

Education

Diploma

Tools

Medical billing software

Basic computer skills

Job description

Job Description & Requirements

The Clinic Assistant will play a crucial role in managing the reception area, attending to patients, performing administrative tasks, and providing support to doctors during consultations. The duties and responsibilities include:

• Manage the reception area, greeting patients, and handling phone calls professionally.
• Attend to patients and perform front-desk duties including registration, scheduling appointments, verifying insurance, and managing billing.
• Process insurance claims, handle Medisave transactions, and conduct regular stock-taking of medical supplies.
• Update billing records accurately and reconcile daily collections.
• Provide assistance to doctors during consultations, ensuring patients' needs are met efficiently.
• Maintain a clean and organized clinic environment.

Job Requirements

• Minimum Diploma holder with clinical experience
• Experience in a healthcare setting would be advantageous.
• Excellent interpersonal and communication skills.
• Strong customer-service mindset with a focus on patient satisfaction.
• Ability to multitask and work efficiently in a fast-paced environment.
• Proficiency in medical billing software and basic computer skills.

Working hours

Monday to Friday: 9AM to 5.30PM
Saturday: 9AM to 12.30PM
Sunday: Rest day

Location

Mt Alvernia

Salary range

up to SGD3,500 depending on skill and experience