Clinic Assistant/Clinic Manager

ERENA MEDICAL PTE. LTD.; Singapore; In loco; SGD 36.000 - 60.000; Tempo pieno

Descrizione del lavoro

ERENA MEDICAL PTE. LTD. is seeking a Clinic Manager/Assistant to support GP clinic operations. The role combines administrative duties, patient interaction, and coordination to ensure smooth workflows.

The ideal candidate will have a polytechnic diploma or O levels, strong organizational and communication skills, and familiarity with EMR systems. Experience with GP Connect EMR and healthcare software is a plus, as is a teamwork mindset.

Competenze

• Must have strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills are essential.
• Basic knowledge of medical terminology and procedures is a bonus.
• Proficiency in using computer systems and healthcare software is required.

Mansioni

• Greet patients and visitors professionally on arrival and departure.
• Provide patient care support and dispense medication with clear follow-up instructions.
• Efficiently schedule and manage the appointment calendar.
• Answer phone calls and handle patient inquiries and information collection.
• Coordinate administrative tasks and manage billing/insurance claims.
• Maintain cleanliness and organization of the clinic space and coordinate supplies.

Conoscenze

Organizational skills

Multitasking

Communication skills

Interpersonal skills

Medical terminology

Healthcare software

Team player

Formazione

O levels / polytechnic diploma

Strumenti

GP Connect EMR

Billing software

Descrizione del lavoro

The clinic manager/ assistant plays a crucial role in supporting the efficient operation of a GP clinic. This position involves a combination of administrative tasks, patient interaction, and organizational responsibilities.

Patient Interaction / Patient Care Assistance:

• Communicate effectively and professionally with patients and visitors upon arrival and leaving.
• Dispense medication with clear instructions regarding tests, medications, and follow-up care.
• Efficiently schedule appointments and manage the appointment calendar.
• Answer phone calls and address patient inquiries.
• Collect and verify patient information, including insurance details.
• Collect payment.

Administrative Support:

• Assist with the completion of necessary forms and paperwork.
• Handle billing and insurance claims.
• Manage electronic systems.

Clinic Coordination and Communication:

• Able to correspond between patients and healthcare professional (doctors) if required.
• Works well in a team to ensure smooth workflow.
• Ensure the cleanliness and organization of the clinic space.
• Order and manage inventory of medical supplies.

REQUIREMENTS

Educational Level:

• Min. O levels/ polytechnic diploma

Experience:

• Prior experience as a clinic assistant/ manager will be given an advantage.
• Having knowledge on "HealthierSG" or other health programmes are a bonus.
• Having experience with GP Connect EMR will be a bonus.

Skills:

• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Basic knowledge of medical terminology and procedures will be a bonus.
• Proficiency in using computer systems and healthcare software.
• Highly motivated and eager to upskill and learn.
• Team player.

Only Singaporean/ PR/ Malaysian candidates welcome to apply.

Professionalism:

• Maintain a high level of professionalism, integrity, confidentiality, and empathy.