Clinic assistant/receptionist

ANPING PSYCHIATRY CLINIC PTE. LTD.; Singapore; On-site; SGD 28,000 - 47,000; Full time

Benefits offered by this job

Guaranteed 13th Month Bonus

Job summary

ANPING PSYCHIATRY CLINIC PTE. LTD. in Beach Road, Singapore, seeks a Front Desk/Administrative staff to handle patient registration, appointment scheduling, billing, and inquiries with professionalism.

The role includes basic clinical duties like measuring vital signs, maintaining hygiene, and clinic readiness. Fluency in English is required; Mandarin is a plus. No formal education is required; staff will be trained on the job. Singaporeans/PR only.

Qualifications

• Fluent in English; Mandarin/dialects advantageous for varied patient profiles.
• No formal education required.
• Computer literacy: Plato CMS, email, MS Office, WhatsApp and other apps.
• Pleasant, discreet, respectful towards patients & caregivers.
• Able to work independently; training on the job.
• Singaporean or PR only.

Responsibilities

• Front Desk & Administrative Operations: patient registration, appointment scheduling, billing, payment processing, medication dispensing, inventory tracking, and handling inquiries by phone, emails and WhatsApp.
• Perform basic clinical duties such as measuring vital signs and weight.
• Maintain professional standards of cleanliness and hygiene in the clinic.

Skills

English fluency

Mandarin advantageous

Customer service

Plato CMS

Education

No formal education required

Tools

Plato CMS

Microsoft Office

Job description

Main duties:

1. Front Desk & Administrative Operations (Psychiatry): Perform all front counter operations for patient registration, appointment scheduling, billing, payment processing, medication dispensing, inventory tracking, and handling patient enquiries by phone, emails and whatsapp promptly and professionally. Perform opening/closing duties and other administrative tasks as needed.

1. Perform basic clinical duties such as measuring vital signs and weight.

1. Clinic Readiness & Hygiene: Maintain professional standards of cleanliness & hygiene in the clinic.

Requirements & Preferred Competencies

1. Languages & Schedule: Fluent in English; additional proficiency in Mandarin/dialects will be an advantage to communicate effectively with varied patient profiles. Willingness to work retail hours and half Saturdays.

2. No formal education required.

3. Computer literacy - able to use clinic management software (Plato CMS), email and Microsoft Office (basic), Phone whatsapp & other apps as needed.

4. Pleasant, warm, discreet, respectful towards patients & caregivers.

5. Able to work independently. Prior clinic experience is a bonus, but not required. New staff will be trained on the job.

6. Singaporeans or PR only.

What We Offer

1. Stable daytime working hours M-F: 8.30 – 5.30pm S: 8.30-1pm

2. No night shifts

3. Sundays and Public Holidays off

4. Working environment in a modern, centrally located clinic

5. Guaranteed 13th Month Bonus

Location: Beach Road