Clinic assistant

Meyer family clinic pte Ltd; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

Meyer Family Clinic is seeking a friendly Clinic Assistant to support doctors, care for patients, and help ensure smooth daily operations.

The role involves registration, appointment bookings, handling inquiries, and assisting with clinical procedures while maintaining confidentiality and a welcoming environment.

Qualifications

• Experience in healthcare settings preferred.
• Weekend availability required.
• Strong communication and customer service.
• Familiarity with medical terminology and confidentiality.

Responsibilities

• Manage patient registration, appointment bookings, phone calls, emails, and other enquiries using the clinic management system.
• Coordinate patient flow and ensure a smooth and comfortable experience for patients.
• Assist doctors during consultations, examinations, and minor medical procedures.
• Dispense medications accurately according to doctors' instructions and clinic protocols.
• Maintain accurate and timely patient records while adhering to confidentiality and PDPA requirements.
• Handle billing and cashiering duties, ensuring all transactions are processed accurately and efficiently.
• Provide patients with information regarding clinic services, health screening packages, and general enquiries.
• Assist with general administrative and day-to-day clinic operations.
• Maintain the cleanliness, tidiness, and hygiene of the clinic.
• Work rotating shifts, including evenings, weekends, and public holidays, as required.

Skills

Communication skills

Organization

Multitasking

Customer service

English fluency

Reception duties

Education

Healthcare certification

Tools

Clinic management system

Job description

About the role

Join the Meyer Family Clinic Team. At Meyer Family Clinic, we believe that good healthcare starts with a welcoming and positive patient experience. We are looking for a friendly, responsible, and patient-focused Clinic Assistant to join our team. You will play an important role in supporting our doctors, caring for our patients, and ensuring that the clinic runs smoothly and efficiently. The ideal candidate is someone who is organised, attentive to detail, enjoys working with people, and takes pride in providing excellent service.

Key responsibilities

• Manage patient registration, appointment bookings, phone calls, emails, and other enquiries using the clinic management system.

• Coordinate patient flow and ensure a smooth and comfortable experience for patients.

• Assist doctors during consultations, examinations, and minor medical procedures.

• Dispense medications accurately according to doctors' instructions and clinic protocols.

• Maintain accurate and timely patient records while adhering to confidentiality and PDPA requirements.

• Handle billing and cashiering duties, ensuring all transactions are processed accurately and efficiently.

• Provide patients with information regarding clinic services, health screening packages, and general enquiries.

• Assist with general administrative and day-to-day clinic operations.

• Maintain the cleanliness, tidiness, and hygiene of the clinic.

• Work rotating shifts, including evenings, weekends, and public holidays, as required.

About you

• Friendly, approachable, and empathetic when interacting with patients.

• Strong communication and customer service skills.

• Good organizational skills and the ability to multitask in a fast-paced environment.

• Comfortable with reception duties, appointment scheduling, and basic administrative work.

• Familiarity with medical terminology and accurate documentation of patient information.

• Basic understanding of patient care and a strong commitment to patient confidentiality.

• Fluent in English; proficiency in other commonly spoken languages in Singapore is an advantage.

• Previous experience in a healthcare or clinical setting is an advantage.

• Healthcare-related certification or training is beneficial.

• 1-2 years or more of relevant experience will be highly favorable.

• Must be available to work at least one weekend day (Saturday or Sunday).

About us

At Meyer Family Clinic, you will be part of a close-knit team where every member contributes to creating a warm, efficient, and patient-centered clinic environment. We value teamwork, professionalism, kindness, and attention to detail, and we believe in creating a workplace where our staff can learn, grow, and take pride in the care we provide to our patients.