Clinic Assistant

LG DIABETES, ENDOCRINE AND METABOLISM SPECIALIST CENTRE PTE. LTD.; Singapore; On-site; SGD 33,000 - 39,000; Full time

Job summary

LG Diabetes, Endocrine and Metabolism Specialist Centre PTE. LTD. invites applications for a Clinic Assistant to support the Clinic Manager and doctors in delivering smooth daily operations and professional patient service at our Singapore clinic.

You will welcome patients, manage appointments, handle payments, assist with claims, maintain records, and coordinate clinic sessions. The role offers full-time hours with a salary of S$3,000–S$3,500 per month, commensurate with experience, and

Qualifications

• Experience in specialist, private, or GP clinic.
• Strong customer-service and administrative experience in healthcare.
• Good English communication with patients and team.
• Mandarin and/or Bahasa Indonesia/Malay would be advantageous.
• Organised and attentive to detail.
• Able to work independently in a small team.

Responsibilities

• Welcome and register patients professionally and courteously.
• Manage appointments, calls, WhatsApp messages, and general enquiries to maintain workflow.
• Assist with patient registration, queue management, and clinic operations.
• Collect payments and issue invoices and receipts accurately.
• Assist with insurance, corporate, and medical claims processing.
• Maintain accurate patient records and administrative documentation.
• Prepare and coordinate clinic sessions with the doctor and Clinic Manager.
• Liaise with patients regarding appointments, investigations, follow-ups and admin matters.
• Assist with medication, consumables, and clinic inventory management.
• Maintain cleanliness and professional presentation of reception and clinical areas.
• Support Clinic Manager with general clinic administration and operational duties.
• Perform other duties for smooth clinic operation.

Skills

Interpersonal skills

Customer-service

Communication skills

English proficient

Multilingual advantage

Tools

Clinic management systems

Computers/Office software

Job description

Job Summary

Join a specialist medical clinic as a Clinic Assistant, supporting the Clinic Manager and doctor to ensure smooth daily operations and delivering professional, courteous service to patients.

Responsibilities

• Welcome and register patients professionally and courteously to create a positive first impression
• Manage patient appointments, telephone calls, WhatsApp messages, and general enquiries efficiently to maintain clinic workflow
• Assist with patient registration, queue management, and clinic operations to support smooth patient flow
• Collect payments and issue invoices and receipts accurately to ensure proper financial transactions
• Assist with insurance, corporate, and medical claims processing to support patient billing needs
• Maintain accurate patient records and administrative documentation to ensure data integrity and compliance
• Prepare and coordinate clinic sessions in collaboration with the doctor and Clinic Manager to facilitate smooth operations
• Liaise with patients regarding appointments, investigations, follow-up visits, and administrative matters to ensure clear communication
• Assist with medication, consumables, and clinic inventory management to maintain adequate stock levels
• Maintain cleanliness, organisation, and professional presentation of reception and clinical areas to uphold clinic standards
• Support the Clinic Manager with general clinic administration and operational duties to enhance clinic efficiency
• Perform other reasonable duties necessary for the smooth running of the clinic as assigned

Preferred competencies and qualifications

• Previous experience in a specialist, private, or GP clinic or strong customer-service and administrative experience in healthcare-related settings
• Good interpersonal and customer-service skills demonstrated through effective patient interactions
• Clear communication skills in English to interact with patients and team members
• Additional spoken languages, particularly Mandarin and/or Bahasa Indonesia/Malay, would be advantageous for patient communication in a multilingual environment
• Comfortable using computers, clinic management systems, and common office applications to support administrative tasksOrganised, dependable, and attentive to detail to ensure accuracy and reliability
• Ability to work independently while collaborating effectively as part of a small team
• Willingness to learn and take on additional responsibilities as the clinic develops

Employment Details

• Full-time position
• Salary: S$3,000-S$3,500 per month, commensurate with relevant experience
• Singapore-based specialist medical clinic
• Relevant specialist or private-clinic experience will be favourably considered
• Training and opportunities to develop broader clinic administrative skills will be provided