Clinic Assistant (Office Hour/ East)(ID: 715985)

PERSOL Singapore; Singapore; On-site; SGD 20,000 - 31,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

MRT nearby

Dynamic work environment

Job summary

PERSOL Singapore is seeking a Clinic Assistant to greet patients, manage appointments, and support daily clinic operations. You will ensure smooth patient flow, prepare exam rooms, and handle frontline inquiries in a fast-paced healthcare setting.

You will maintain patient records, assist clinicians during examinations, process insurance claims, and provide concierge services to patients arriving from MRT or drop-off points.

Qualifications

• Minimum GCE 'N' or 'O' Level qualification.
• Experience in customer service is an advantage.
• Strong communication and interpersonal skills.
• Customer service-oriented with willingness to learn.

Responsibilities

• Greet and manage patient flow and appointments.
• Prepare examination rooms and stock supplies.
• Attend to inbound calls and assist enquiries.
• Assist healthcare professionals during examinations.
• Submit insurance claims and issue tax invoices.
• Maintain patient records and medical documentation.
• Deliver excellent customer service and address inquiries.
• Provide concierge assistance to MRT/drop-off points when required.
• Perform general admin duties to support clinic operations.

Skills

Customer service

Communication

Interpersonal skills

Administrative support

Education

GCE N/O Level

Job description

Job Description:

Offers competitive benefits package such as medical/dental benefits and etc

Walking distance from MRT

Dynamic Working Environment

As a Clinic Assistant, you will be responsible for the following duties:

• Greet and welcome patients, manage patient flow, and schedule appointments
• Prepare examination rooms and ensure they are clean and well-stocked with necessary supplies
• Attend to inbound calls and assist with patient enquiries
• Assist healthcare professionals during patient examinations and procedures
• Submit insurance claims and issue tax invoices
• Maintain accurate patient records and handle confidential medical documentation
• Deliver exceptional customer service by addressing patient inquiries and concerns
• Provide concierge assistance for patients to and from MRT stations or drop-off points, when required
• Perform general administrative duties to support the efficient day-to-day operations of the clinic

Requirements:

• Minimum GCE "N" or "O" Level qualification
• Prior experience in a customer service role is an advantage
• Strong communication and interpersonal skills
• Customer service-oriented with a willingness to learn