Full Time Clinic Assistant (One-North/Tiong Bahru/Bedok)

VIGNE GROUP PTE. LTD.; Singapore; Presencial; SGD 28.000 - 44.000; Jornada completa

Descripción de la vacante

VIGNE GROUP PTE. LTD. seeks a Clinic Ambassador/Clinic Assistant to join our team.

The role involves front desk duties, patient registration, triage, and assisting clinicians with routine procedures. You will handle patient inquiries, process claims, and support stock management in a busy clinic environment. Ideal candidates have strong communication and customer service skills, are able to multitask, and are willing to learn basic clinical procedures.

Formación

• Proficient in English with good communication skills.
• Experience in clinic, healthcare or customer service is preferred.
• Able to multitask in a busy clinic environment.
• Able to work well in a team and independently.
• Willing to learn basic clinical procedures and administration.

Responsabilidades

• Register patients and provide queue numbers.
• Triage patients and take vitals as needed.
• Prepare and dispense medications per doctor instructions.
• Process charges for medical items and supplies.
• Assist doctors with minor procedures and patient enquiries.
• Handle online submissions for insurance schemes and claims.
• Monitor stock levels and assist with ordering basic items.
• Perform general admin tasks and maintain confidentiality.

Conocimientos

English communication

Customer service

Multitasking

Teamwork

Basic clinical assistance

Educación

GCE N/O-Level

Descripción del empleo

Clinic Ambassador / Clinic Assistant

Location: Bedok / One-North (Above MRT) / Tiong Bahru (Opp MRT)

Work Days: 5.5 working days, office hours.

Key Responsibilities

• Register patients at the front counter and provide queue numbers.
• Perform patient triage, including taking vital signs, completing health declarations and carrying out safe-entry procedures where required.
• Prepare and dispense medications according to the doctor's instructions and clinic protocols.
• Process charges for medical items and supplies used by patients.
• Assist doctors with patient's minor procedures.
• Attend to patient enquiries and telephone calls courteously and efficiently.
• Process online submissions for TPA insurance schemes and eClaims, CHAS, CDMP and Medisave claims.
• Monitor stock levels and assist with ordering basic medications, medical supplies and stationery.
• Perform general administrative duties and other tasks as assigned by the supervisor or management.
• Adhere to clinic policies, standard operating procedures and patient confidentiality requirements.

Requirements

• Minimum GCE N/O-Level qualification or equivalent.
• Previous experience in a clinic, healthcare, medical or customer service environment is preferred.
• Good communication and interpersonal skills with a pleasant, caring and patient-oriented attitude .
• Able to communicate effectively in English ; additional languages such as Mandarin or other local languages would be an advantage.
• Able to handle patients' enquiries and phone calls in a professional and tactful manner .
• Able to work well independently as well as in a team.
• Organised, responsible, meticulous and able to multitask in a busy clinic environment.
• Willing to learn and assist with basic clinical procedures, medication dispensing and administrative duties .
• Able to maintain patient confidentiality and follow clinic policies and procedures.
• Good customer service skills with a strong focus on patient experience and service standards .
• Relevant healthcare certifications or experience in first aid, CPR, phlebotomy or basic clinical skills would be an advantage.
• Candidates with no prior clinic experience but a positive attitude and willingness to learn may also be considered.