Clinic Assistant / Executive (Specialist Eye Clinic)

THE STRAITS MEDICAL SERVICES PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare provider in Singapore is seeking a Clinic Executive to enhance patient care through efficient clinic operations. This role involves managing appointments, billing, and supporting patients and staff. The ideal candidate will have a diploma or degree in Healthcare Management and strong communication skills, along with a passion for quality healthcare.

Qualifications

• Experience in clinic operations or healthcare administration preferred.
• Strong organizational and multitasking skills.
• Excellent communication and customer service skills.

Responsibilities

• Ensure high level of customer service and address patient needs.
• Oversee daily clinic operations for efficiency.
• Manage patient appointments and registrations.
• Handle billing and insurance claims accurately.
• Maintain patient records securely.

Skills

Customer service

Organizational skills

Multitasking

Communication skills

Education

Diploma or degree in Healthcare Management or Business Administration

Job description

At The Straits Eye Centre, we believe that exceptional patient care starts with a well-run clinic. As a Clinic Executive, you will play a vital role in ensuring smooth operations, creating a welcoming environment, and supporting both our medical team and patients.

Your Role:

Ensure a high level of customer service, addressing patient needs with care and efficiency

Oversee daily clinic operations to ensure efficiency and excellent patient care
Manage patient appointments, scheduling, and registration with a friendly approach
Handle billing, insurance claims, and Medisave submissions accurately
Maintain patient records and ensure data confidentiality
Provide front desk support, assisting with patient inquiries and concerns
Coordinate with doctors, optometrists, and staff to optimize workflow
Manage clinic inventory and ensure medical supplies are well-stocked
Ensure compliance with clinic policies and regulatory requirements

Who We’re Looking For:

Diploma or degree in Healthcare Management, Business Administration, or related field
Experience in clinic operations or healthcare administration preferred
Strong organizational and multitasking skills to handle a dynamic environment
Excellent communication and customer service skills to enhance patient experience
A team player with the ability to work independently and take initiative

If you're looking for a meaningful role where you can contribute to quality healthcare, join us today!