Clinic Assistant

THE PRENATAL CONSULTANTS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare clinic in Singapore is seeking a dedicated Clinic Assistant to support patient operations in Obstetrics & Gynaecology. You will manage patient registrations, assist in clinical procedures, and ensure the efficient running of the clinic. The ideal candidate will have previous experience in a similar setting and possess strong patient-service skills. Join us in providing exceptional patient care!

Qualifications

• Prior experience in an Obstetrics & Gynaecology setup.
• Ability to manage patient interactions professionally.
• Strong administrative capabilities in a clinic environment.

Responsibilities

• Greet and register patients warmly.
• Perform billing and financial counselling.
• Assist doctors during consultations.
• Coordinate appointments and referrals.
• Maintain clinic cleanliness and inventory.

Skills

Patient-service skills

Communication skills

Multitasking ability

Job description

We are seeking a dedicated and experienced Clinic Assistant to join our Obstetrics & Gynaecology (O&G) specialist clinic. The ideal candidate should have prior experience in an O&G setup, possess strong patient-service skills, and be able to support clinic operations efficiently in a fast-paced environment. This role involves direct patient interaction, administrative duties, and clinical support to ensure smooth day-to-day operations and exceptional patient care.

Key Responsibilities

1. Patient Registration & Front Desk Duties

• Greet, register, and check-in patients warmly and professionally.
• Verify patient particulars and insurance information.
• Manage appointment scheduling, follow-ups, and cancellations.
• Handle incoming calls, emails, and patient enquiries.

2. Billing & Financial Counselling

• Perform billing using clinic systems.
• Process payments for consultations, scans, and procedures.
• Explain cost estimates for O&G services.
• Handle Medisave, insurance, and corporate billing.

3. Clinical Support

• Prepare consultation rooms.
• Assist doctors during consultations or minor procedures.
• Prepare antenatal, consent, and admission forms.
• Measure vital signs and assist with simple clinical tasks.
• Handle urine tests, pregnancy tests, and specimen labelling.

4. Obstetrics-Specific Responsibilities

• Assist in antenatal care and patient flow.
• Provide information on scans, NIPT, antenatal labs, and delivery processes.
• Ensure correct ordering and dispatch of samples.
• Prepare required forms for patients at 32/35 weeks.
• Coordinate CTG appointments and external referrals.

5. Administrative & Operational Duties

• Maintain inventory of medications, supplements, and consumables.
• Receive and check stock deliveries.
• Ensure cleanliness of clinic and equipment.
• Prepare end-of-day reports and cash reconciliation.
• Ensure compliance with SOPs and confidentiality requirements.