Clinic Assistant

IN SURGERY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A medical clinic in Singapore is looking for a motivated individual to manage patient reception and provide clinical assistance. Responsibilities include welcoming and registering patients, assisting doctors during consultations, and handling billing and clinic operations. The ideal candidate should possess excellent customer service skills and be detail-oriented. Experience in a medical setting is preferred. This role is crucial for ensuring a smooth and efficient clinic operation.

Qualifications

• Experience in a clinical or medical environment is preferred.
• Ability to manage multiple tasks effectively.
• Knowledge of medical terminology is an advantage.

Responsibilities

• Welcome and register patients, manage front desk.
• Prepare consultation rooms and assist doctors.
• Handle billing, payments, insurance claims.

Skills

Customer service

Attention to detail

Communication skills

Job description

Patient Reception & Support

• Welcome and register patients, manage front desk and reception
• Handle phone enquiries and schedule appointments
• Provide excellent customer service and ensure patient comfort throughout their visit

Clinical Assistance

• Prepare consultation rooms and assist doctors during consultations
• Hand instruments or medications under supervision, and chaperone patients as needed
• Dispense and label medications according to doctor’s instructions (under supervision)

Clinic Operations & Administration

• Handle billing, payments, insurance, Medisave/CHAS claims, where applicable
• Manage stock and inventory of medical supplies, consumables, pharmacy items, and clinic materials; restock and perform regular stock-taking
• Maintain clinic cleanliness and hygiene, prepare and tidy treatment rooms between patients
• Perform general administrative duties: data entry, record-keeping, filing of medical reports and lab results, scanning documents, follow-up calls, and liaising with labs/radiology/other departments
• Assist with ad-hoc tasks to ensure smooth clinic operations