Clinic assistant

GOODHEALTH MEDICAL PTE. LTD.; Singapore; Sur place; SGD 20 000 - 33 000; Plein temps

Résumé du poste

GOODHEALTH MEDICAL PTE. LTD. is hiring a full-time / contract Front Desk Assistant to support clinic operations in Singapore.

The role involves evenings twice a week and alternating Saturday mornings, handling walk-in patients, registrations, calls and emails, scheduling, and basic dispensing assistance. Requirements include at least 2 years in a healthcare setting, good English, and Mandarin or dialect is a bonus. Singaporean/PR is required; familiarity with claims portals is advantageous.

Qualifications

• Minimum 2 years of relevant working experience in healthcare or clinic environment.
• Proficient in English; Mandarin or dialect skills a bonus.
• Singaporean or PR required; nursing background is a plus.

Responsabilités

• Attend to walk-in patients and clinic enquiries.
• Manage front desk patient registration, answer phone queries and emails.
• Provide administrative support and scheduling of appointments.
• Process prescription accurately and assist dispensing of medications.
• Cashiering and processing billing under government schemes and managed care.
• Assist Doctor with procedures when necessary.
• Manage inventory and replenish medicines and consumables.
• Maintain a clean and organized clinic environment.
• Assist with procedures, phlebotomy.
• Perform other ad hoc duties assigned by Doctor.

Connaissances

Customer service

Communication skills

Multitasking

Attention to detail

Teamwork

Proactive

Formation

Nursing/ Enrolled nurse background

Outils

Computer literacy

Claims portals

Description du poste

Job Description & Requirements

Position: Full time / contract

Looking for candidates who can work: 2 evenings per week and alternate Saturday morning

Job Responsibilities

• Attend to walk-in patients and clinic enquiries
• Manage front desk patient registration, answer phone queries and emails
• Provide administrative support and scheduling appointments
• Process prescription accurately and dispensing of medication to patients
• Cashiering and process billing transactions under different government schemes and managed care
• Assist Doctor with procedures whenever necessary
• Manage inventory and replenish of medicines and consumable items
• Maintain a clean and organized clinic environment
• Assist with procedures, phlebotomy
• Assist with other ad hoc duties assigned by Doctor

Requirements

• Singaporean or Permanent Resident
• Minimum 2 years of relevant working experience in a healthcare or clinic work environment.
• Proficient in English. Ability to speak Mandarin or dialect is a bonus as there are patients who do not speak English.
• Nursing/ Enrolled nurse background is a plus.
• Good knowledge and experience on claims submissions (eg. Third Party Administrator Portal, Insurance Provider Portal, Mediclaim Portal etc) will be an added advantage
• Excellent customer service and communication skills
• Responsible, well-organized and proactive
• Strong attention to detail and ability to maintain accurate records
• Computer literacy
• Remuneration will be adjusted based on experience and performance.

Only shortlisted candidates will be notified for an interview.