Clinic Assistant

NEPTUNE HEALTHCARE MEDICAL & SURGERY (TAMPINES); Singapore; On-site; SGD 30,000 - 48,000; Full time

Job summary

NEPTUNE HEALTHCARE MEDICAL & SURGERY (TAMPINES) is seeking a front-line patient services assistant to handle calls, walk-in patients, registrations, and support doctors during examinations. The role requires strong communication and computer literacy in a fast-paced clinic environment.

No prior experience is required as training will be provided; salary will be commensurate with qualifications and experience, with shifts including evenings, weekends and public holidays as needed.

Qualifications

• Ability to work efficiently in a fast paced healthcare environment.
• Pleasant personality with good interpersonal and communication skills.
• Willing to learn and take instructions well.
• No prior experience required as training will be provided.

Responsibilities

• Manage incoming phone calls and general enquiries.
• Attend to walk-in patients and enquires
• Handle patient registration and coordinate of patient flow
• Assist doctors during examinations and minor medical procedures
• Dispense medications accurately according to doctors' instructions and clinic protocols.
• Maintain proper documentation of patient records in compliance with confidentiality and PDPA requirements
• Support general clinic operations and administrative duties as assigned

Skills

Communication skills

Interpersonal skills

Computer literacy

Job description

Responsibility:

• Manage incoming phone calls and general enquiries.
• Attend to walk-in patients and enquires
• Handle patient registration and coordinate of patient flow
• Assist doctors during examinations and minor medical procedures
• Dispense medications accurately according to doctors' instructions and clinic protocols.
• Maintain proper documentation of patient records in compliance with confidentiality and PDPA requirements
• Support general clinic operations and administrative duties as assigned
  Working on rotating shifts, including evenings, weekend and public holidays as required

Requirements:

• Ability to work efficiently in a fast paced healthcare environment
• pleasant personality with good interpersonal and communication skills
• Computer literate
• Willing to learn and take instructions well
• No prior experience required as training will be provided
• Salary will be commensurate with qualifications and relevant experience
• Singaporean only