Clinic Ambassador: Patient Care & Front Desk

VIGNE GROUP PTE. LTD.; Singapore; On-site; SGD 20,000 - 31,000; Full time

Job summary

VIGNE GROUP PTE. LTD. is hiring a Clinic Ambassador / Clinic Assistant to deliver efficient, patient-centred service while supporting daily clinic operations at One-North & Tiong Bahru.

You will register patients, assist with triage, prepare and dispense medications per doctor instructions, handle insurance submissions and provide friendly care.

The role requires good English, ability to multitask, and willingness to learn basic clinical procedures, with 5.5 working days and office hours.

Qualifications

• Minimum GCE N/O-Level qualification or equivalent.
• Experience in clinic/healthcare or customer service preferred.
• Excellent English communication and interpersonal skills.
• Able to work independently and in a team.
• Willing to learn basic clinical procedures and admin duties.
• Maintain patient confidentiality and high service standards.

Responsibilities

• Register patients at front counter and issue queue numbers.
• Perform patient triage including vital signs and safety checks.
• Prepare and dispense medications per doctor’s instructions.
• Process charges for medical items and supplies.
• Assist doctors with minor procedures.
• Attend to patient enquiries and phone calls courteously.
• Process insurance and claims submissions (TPA, CHAS, Medisave).
• Monitor stock levels and assist with orders for meds and supplies.
• Perform general admin duties.
• Adhere to clinic policies and patient confidentiality.

Skills

Patient care

Communication skills

Teamwork

Multitasking

Confidentiality

Education

GCE N/O-Level

Job description

VIGNE GROUP PTE. LTD. is hiring a Clinic Ambassador / Clinic Assistant to deliver efficient, patient-centred service while supporting daily clinic operations at One-North & Tiong Bahru.

You will register patients, assist with triage, prepare and dispense medications per doctor instructions, handle insurance submissions and provide friendly care.

The role requires good English, ability to multitask, and willingness to learn basic clinical procedures, with 5.5 working days and office hours.