Clinic Ambassador: Patient Care & Front Desk Pro

VIGNE GROUP PTE. LTD.; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

VIGNE GROUP PTE. LTD. is seeking a Clinic Ambassador / Clinic Assistant to deliver efficient, professional, patient-centered service while supporting daily clinic operations.

You will handle front desk tasks, basic patient care, triage, medication readiness, insurance submissions, and busy administrative duties, ensuring a high standard of patient experience across clinics in Singapore. Candidates with English proficiency and a patient-friendly attitude are encouraged.

Qualifications

• Minimum GCE O-Level qualification.
• Experience in clinic, healthcare, medical, or customer service environment preferred.
• Strong communication, pleasant and patient-oriented attitude.
• Ability to work independently and in a team.

Responsibilities

• Register patients at the front counter and provide queue numbers.
• Perform patient triage, take vital signs and health declarations.
• Prepare and dispense medications according to doctor’s instructions.
• Process charges for medical items and supplies used by patients.
• Assist doctors with minor procedures.
• Attend to patient enquiries and phone calls courteously.
• Process insurance and eClaims submissions (TPA, CHAS, CDMP, Medisave).
• Monitor stock levels and assist with ordering basic medications and supplies.
• Perform general administrative duties as assigned.
• Adhere to clinic policies and patient confidentiality.

Skills

Patient care

Communication skills

Multitasking

Teamwork

English proficiency

Education

GCE O-Level or equivalent

Job description

VIGNE GROUP PTE. LTD. is seeking a Clinic Ambassador / Clinic Assistant to deliver efficient, professional, patient-centered service while supporting daily clinic operations.

You will handle front desk tasks, basic patient care, triage, medication readiness, insurance submissions, and busy administrative duties, ensuring a high standard of patient experience across clinics in Singapore. Candidates with English proficiency and a patient-friendly attitude are encouraged.