Claims Executive

HL Assurance Pte Ltd; Singapore; On-site; SGD 50,000 - 75,000; Full time

Job summary

A licensed insurance company in Singapore is looking for a Claims Executive to manage all classes of insurance claims. The role requires a minimum of 5 years of experience in commercial lines and proficiency in MS Office. Responsibilities include ensuring efficient claims processing and assessing claims amounts. The company offers a competitive remuneration package, variable performance bonus, and various benefits such as annual leave and insurance options.

Benefits

Attractive remuneration package

Variable performance bonus

Annual leave entitlement

Outpatient and dental benefits

Group hospitalization and surgical insurance

Personal accident and term life insurance

Qualifications

• Minimum 5 years of hands-on experience in commercial lines claims.
• Meticulous with attention to details and good analytical skills.
• Able to multi-task and work independently or in a team.

Responsibilities

• Manage all classes of insurance claims efficiently.
• Oversee accurate claims processing within timelines.
• Assess and determine claim amounts based on policy cover.

Skills

Attention to details

Analytical skills

Communication skills

Interpersonal skills

Proficient in MS Office

Education

Diploma or Degree with General Insurance certificates

Tools

MS Office (Excel, Word, Outlook)

AS400

Job description

Reaching Out To You

HL Assurance Pte. Ltd. ("HLAS") is a licensed insurance company in Singapore since 2012 and a subsidiary of Hong Leong Financial Group Berhad ("HLFG"), a public listed company in Malaysia.

Claims Executive

Job Responsibilities:

• Handle and manage all classes of insurance claims like WICA, Contractor/Engineering All Risks, Public Liability, Travel, Motor, PA, Maid, Home & etc.
• Manage and oversee to ensure accurate and prompt claims processing within stipulated turnaround timeline
• Access policy liability, compute and determine claim amount payable based on policy cover and in accordance to management guidelines
• Manage phone and email enquiries and attend to walk-in policyholders / claimants in relations to claims and payment status according to Company procedures
• Attend to email enquiries and correspondences on claims and payment status
• Assess simple travel claims within the policy liability and in accordance to management guidelines
• Contribute to roundtable discussions for new products developments and suggestions to implement procedures for claims handling to create a positive customer experience
• Study claims history and highlight to Superior any abnormalities or repeated complaints
• Review existing work processes to streamline and improve operational efficiency
• Prepare claims statistics and reports required by the Management

Job Requirements

• Minimum Diploma or Degree with General Insurance (BCP, PGI & ComGI) certificates with at least 5 years of hands‑on experience in commercial lines claims
• Proficient in MS Office (Excel, Words & Outlook) is a must and AS400 will be an advantage
• Meticulous with attention to details and good analytical skills
• Customer-oriented, excellent communication, presentation and interpersonal skills
• Able to multi-task, work independently and as a team and within schedule

Other Information and Benefits

5-day work week (Mon Fri, 9 am - 6 pm)

Walking distance from Tanjong Pagar MRT

Attractive remuneration package, variable performance bonus, annual leave entitlement, outpatient and dental benefits, group hospitalization and surgical, personal accident and term life insurance, etc.

Your Career, Our Passion - COME JOIN US NOW!

(We regret that only shortlisted candidates will be notified)