Claims Administrator

MSIG SPECIALTY MARINE (ASIA) PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A marine insurance company in Singapore is seeking a Claims Administrator to strengthen its P&I claims team. The successful candidate will provide administrative support and ensure compliance with claims procedures while collaborating effectively with team members. Key requirements include strong numerical skills, proficiency in Excel, and the ability to work under pressure. The role requires a basic Degree/Diploma in Business or Maritime and fluency in English, along with a proactive approach to problem-solving.

Qualifications

• Fluency in English.
• Ability to interpret figures and trends.
• Agile mindset and adaptability.

Responsibilities

• Support administrative and operational work for claims handlers and executives.
• Ensure compliance with claims standards and procedures.
• Interpret figures and perform data analysis under pressure.

Skills

Strong numerical skills

Proficient in Excel or data tools

Good communication and language skills

Problem-solving mentality

IT support capability

Organised and task-oriented

Education

Basic Degree/Diploma in Business or Maritime

Job description

Claims Administrator

ABOUT MSIG Specialty Marine (Asia) Pte Ltd

MSIG Specialty Marine is a captive managing general agent offering tailored marine insurance solutions using AISE, AUL or third party capital. We want to be a world class brand working in partnerships with our clients to provide first class service from risk solutions to claims settlement. Our teams operate from our offices in Antwerp, Hamburg, London, Paris, Rotterdam and Singapore.

ABOUT MSIG Specialty Marine

MSIG Specialty Marine is a long standing local specialty insurer, providing knowledge based and efficient service propositions to commercial clients. Our strategy is ‘to provide efficient knowledge-based service propositions to our commercial clients based on a dual distribution model (Bespoke and Streamed line business)’. Our corporate (international) approach and an efficient proposition for the SME clients (supported by digitalisation initiatives) will be key to reach our final goal.

ABOUT THE JOB

Job purpose

We are looking to reinforce our P&I claims team in Asia and are looking to hire a claims administrator to support us in the administrative and operational work of Fixed Premium P&I unit in APAC. The successful candidate will be expected to be task‑orientated, work efficiently in organised manner, in line with claims procedure, standards and compliance requirements. She/he will work fairly independently but will also be expected to be a team player and align strategies and objectives with the team and the wider organisation. The successful candidate will report to the Head of Claims & Head of Operations in charge in Singapore.

This is where you come in.

Responsibilities

• Providing support for administrative and operation work to claims handlers, claims executives/operations in‑charge and the Director.
• Providing support to ensure work are in line with claims standards and procedures and compliance requirements.
• Strong numerical skills, with a good grasp of calculations, data analysis, and basic statistics. Accuracy, efficiency, and the ability to interpret figures and trends are essential in this role.
• Proficient in Excel or other data tools is a plus.
• Having good communication and language skills.
• Having a mentality and drive to want to solve problems.
• Being a team player, offering support to claims handlers and executives especially in months where renewals are underway; there are large volumes of claims; periodic compliance requirements.
• Having good IT as he/she will be required to support IT issues.
• Being task‑orientated, organised, able to work under pressure and deliver completed work by deadline.

What we are looking for

• Team player
• Fluency in English
• An agile mindset, adaptability
• Task‑-orientated

Requirements

• Basic Degree/Diploma in Business or Maritime