Chief Operating Officer

Talent Trader Group Pte Ltd; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading education services organization in Singapore is seeking an experienced Operations Manager to oversee strategic initiatives, core operational functions, and stakeholder relationships. The ideal candidate will hold a Bachelor's degree, have substantial experience in the education sector, and excel in leadership roles. This challenging position focuses on driving operational efficiency and ensuring compliance with regulatory standards, fostering a high-performance culture within the team.

Qualifications

• Experience within education or international education services.
• Proven track record in managing complex multi-function operations.
• Excellent leadership, stakeholder management, and decision-making skills.

Responsibilities

• Partner with senior leadership to execute organizational strategy and growth initiatives.
• Oversee core operational functions including admissions, student services, and compliance.
• Lead, mentor, and develop a high-performing management team.

Skills

Strategic leadership

Operations management

Stakeholder engagement

Risk management

Process improvement

Team leadership

Education

Bachelor’s degree or higher in Business, Management, Education

Job description

Responsibilities

• Strategic & Operational Leadership

  • Partner with senior leadership to execute organisational strategy and growth initiatives
  • Translate business goals into clear operational plans, KPIs, and execution frameworks
  • Drive operational efficiency, scalability, and service quality

• Group Operations Management

  • Oversee core operational functions including admissions, student services, corporate services, compliance, and internal systems
  • Establish, standardise, and continuously improve operating procedures (SOPs)
  • Support operational improvements across education programmes and services

• Governance, Risk & Compliance

  • Ensure compliance with applicable regulatory and quality assurance frameworks
  • Oversee risk management, internal controls, and governance processes
  • Support management reporting and policy implementation

• People & Culture Leadership

  • Lead, mentor, and develop a high-performing management team
  • Foster a professional, accountable, and performance-driven culture
  • Support workforce planning, leadership development, and succession planning

• Stakeholder Engagement

  • Manage relationships with institutional partners and key external stakeholders
  • Represent the organisation in senior-level discussions and partnerships
  • Strengthen organisational reputation and service delivery standards

• Cross-Border & Multi-Entity Operations

  • Support operations across multiple business units and geographies
  • Ensure alignment, communication, and governance across teams

Requirements

• Bachelor’s degree or higher in a relevant discipline (e.g. Business, Management, Education, or related fields)
• Experience within education, international education services, or related professional services
• Proven track record in managing complex, multi-function operations
• Strong capability in building systems, improving processes, and scaling organisations
• Excellent leadership, stakeholder management, and decision‑making skills
• Strong communication skills and a hands‑on leadership approach

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume, or send to [e-mail]

EA License No: 13C6305

Reg. No.: R23117344 (Tiong Tian Ho)

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