Changi Baggage Ops Specialist — 1-Year Contract

P-SERV PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A service company located at Changi Airport seeks a candidate for a 1-year renewable position in baggage handling operations. Responsibilities include coordinating real-time data, preparing reports, and ensuring compliance with KPIs. Candidates should have at least an NITEC and preferably 2 years in an airline environment, with a Class 3 driving license being advantageous. Must be able to work shifts, including weekends.

Qualifications

• Minimum NITEC with any relevant education.
• Experience in an airline/airport operations environment (preferably 2 years of experience).
• Must be on-site in the baggage handling area.
• Prefer to have Class 3 driving license to drive the baggage truck.
• Airline/airport scheduling experience an advantage, preferably with gate and baggage scheduling systems.
• Familiarity with aircraft types and understanding of Apron & Baggage operations would be advantageous.
• Must be able to work shift and weekends if required.

Responsibilities

• Implement the seasonal schedule to update the operational database with real-time data.
• Prepare various reports for internal and external stakeholders.
• Manually update Baggage Information and Flight Information Displays.
• Troubleshoot scheduling conflicts as they arise.
• Coordinate with Engineering Baggage Control Room for operational changes.
• Ensure Baggage Presentation performance meets KPI.
• Maintain cleanliness in the baggage handling area.
• Report issues to Facilities Management Committee.
• Facilitate Joint Inspections with stakeholders.
• Coordinate with baggage stakeholders for VIP flights.
• Attend to incidents on-site and carry out investigation procedures.
• Ensure staff abide by safety and security measures.

Job description

A service company located at Changi Airport seeks a candidate for a 1-year renewable position in baggage handling operations. Responsibilities include coordinating real-time data, preparing reports, and ensuring compliance with KPIs. Candidates should have at least an NITEC and preferably 2 years in an airline environment, with a Class 3 driving license being advantageous. Must be able to work shifts, including weekends.