Changi Airport Customer Service Agent/Officer | Up to $3000+ | Full Time

HEY ROCKET PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local service company in Singapore is seeking candidates for a passenger assistance role. The responsibilities include checking in passengers, guiding them with the Self Service Kiosk, and performing gate handling duties. Candidates must have at least a NITEC/Diploma and be able to commit to rotating shifts. The role offers a gross salary up to $3,000 and various bonuses.

Benefits

Company transportation provided at midnight

Joining bonus of $5,000

Annual bonuses (up to 3 months)

Qualifications

• Open to Locals only.
• Must possess minimally NITEC / Diploma.
• Must be independent at times.
• Must be able to commit to rotating shifts (morning/afternoon/night).

Responsibilities

• Checking in passengers.
• Assisting and guiding passengers in using Self Service Kiosk.
• Performing gate handling duties and communication with airline crews.
• Guiding transit passengers.
• Assisting passengers who require special assistance.

Skills

Customer service skills

Ability to work independently

Education

NITEC / Diploma

Job description

Key Responsibilities

• Checking in passengers.
• Acting as a service ambassador to assist and guide passengers in using the Self Service Kiosk and Auto Bag Drops.
• Performing gate handling duties, including communication with airline crews and coordination of departure activities with various departments.
• Guiding and escorting transit passengers between the arrival gate and the Transfer Holding Area.
• Assisting passengers who require special assistance.
• Performing any other ad-hoc duties assigned by the supervisor.

Salary

Gross up to $3,000+

+ $5,000 Joining Bonus

+ Annual Bonuses (up to 3 months)

Company transportation provided at midnight

Requirement

• Open to Locals only
• Must possess minimally NITEC / Diploma
• Must be independent at times
• Must be able to commit to rotating shifts (morning/afternoon/night)

Interested applicants please click apply now!

Hey Rocket Pte. Ltd. (EA 21C0816)

Jerlynn Pang (R25142244)