Centre Manager: Lead Growth in Music Education

AUREUS (PUNGGOL) PTE. LTD.; Singapore; On-site; SGD 125,000 - 150,000; Full time

Job summary

A leading creative arts education organization in Singapore is seeking a Centre Manager to lead a team of Customer Service Executives. The ideal candidate will have 2-3 years of experience in customer service with at least 1 year in a managerial role. Responsibilities include boosting sales through effective team mentorship and ensuring high standards of customer service. The position offers a gross salary of $4,000 - $4,500 along with various performance bonuses and professional development opportunities.

Benefits

Gross Salary of $4,000 - $4,500

Various Performance and Incentive Bonuses

Medical and Insurance Coverage

14 days of Annual Leaves and Sick Leaves

In-House Learning and Development

Professional Career Development Opportunities

Complimentary Music Lessons

Vibrant and Supportive Company Culture

Work Equipment including IT Devices

Qualifications

• 2-3 years of experience in customer service, with 1 year in a managerial position.
• Must be available to work retail hours, including weekends.
• Positive and outgoing personality with a passion for customer service.

Responsibilities

• Conduct daily outgoing sales calls.
• Achieve monthly lead generation and sales targets.
• Mentor team members to achieve their targets.
• Handle incoming calls and emails professionally.
• Organize sales activities for lead generation.
• Retain customers through effective problem solving.
• Ensure centre growth through excellent service.
• Plan and execute teacher growth plans.

Skills

Customer service experience

Sales skills

Leadership

Adaptability

Proficiency in English

Job description

A leading creative arts education organization in Singapore is seeking a Centre Manager to lead a team of Customer Service Executives. The ideal candidate will have 2-3 years of experience in customer service with at least 1 year in a managerial role. Responsibilities include boosting sales through effective team mentorship and ensuring high standards of customer service. The position offers a gross salary of $4,000 - $4,500 along with various performance bonuses and professional development opportunities.