Casino Dealer

Marina Bay Sands Pte Ltd; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A premier gaming resort in Singapore is seeking enthusiastic individuals for a dealer role. Candidates will provide exceptional customer service while dealing games according to company standards. The ideal candidate will possess good interpersonal and mathematical skills, with training provided for those without prior experience. This is an exciting opportunity for individuals ready to work various shifts in a fast-paced environment.

Qualifications

• No experience required as training will be provided.
• Simple knowledge of internet usage.
• Willingness to work various shifts including public holidays.

Responsibilities

• Provide friendly and excellent service to casino guests.
• Deal assigned games according to company rules.
• Protect the integrity of the games through observation.

Skills

Excellent customer service

Interpersonal skills

Mathematical skills

Teamwork

Education

Secondary education

Tools

Microsoft Word

Microsoft Excel

Job description

Job Responsibilities

• Greet and acknowledge casino guests, provide friendly, excellent service to every guest in accordance with Departmental and Marina Bay Sands service standards.
• Converse on a professional level in English with customers who approach the table area.
• Deal assigned games and assist the Pit Supervisor in tracking play and game observation.
• Deal assigned games according to Marina Bay Sands rules & procedures.
• Remain up to date with changes as they occur.
• Check and shuffle the playing cards.
• Protect the integrity of games through observation and reporting of any suspicious activity.
• Read, verify and sign appropriate documents when necessary.
• Demonstrate good chip work, float management, card handling, accurate payouts and other relevant dealing and skills.
• Comply with all regulations and standards related to Ani-Money laundering and Terrorism Financing.
• Maintain impeccable ethical standards and report any ethical breaches.
• Proactively implement Responsible Gaming processes.
• Declare conflicts of interest and abide by Marina Bay Sands policies and processes related to such.
• Contribute to a safe workplace by abiding by all Work Safety and Health procedures and guidance, and actively report an address any workplace hazards.
• Assist Card Room Supervisor as required.
• Assist Assistant Card Room Managers in delivering shuffled cards to the pits.
• Assist Card Room Supervisors in checking and destroying the used cards.
• Meet the attendance and punctuality guidelines of the job and adhere to regulatory, Departmental and Company policies.
• Keep all information on player identities and gaming action confidential.
• To station at the Patron Verification Systems ("PVS") kiosk as assigned. This assignment includes:
• To perform entry checks at PVS; and
• To perform premium status verification checks (i.e. Premium Player vs. non-Premium Player) at PVS.

Job Requirements

Education & Certification

• Secondary education preferred

Experience

• No experience required as training will be provided

Other Prerequisites

• Simple knowledge of internet usage, Microsoft word or excel program.
• Respond to and handle customer demands in a fast-paced environment.
• Quickly and accurately perform mathematical computations when determining winners and losers and collecting and paying out bets.
• Memorize game rules and procedures and be committed to outstanding customer service.
• Possess excellent customer relations, interpersonal and communication skills.
• Able to get along with fellow Team Members and work as a team.
• Willing to work various shifts, including mornings, afternoons, and overnight, as well as on public holidays

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.