CASHIER

SINGAPORE HOSPITALITY GROUP PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A well-known hospitality group in Singapore is seeking a friendly and professional individual to join their team as a Hospitality Service Associate. In this role, you will greet guests, manage seating arrangements, supervise junior staff, and handle customer payments. The ideal candidate has at least 1 year of experience in customer service or cashier roles, possesses strong communication skills, and enjoys working in a lively environment. This position contributes significantly to delivering an exceptional dining experience.

Qualifications

• Minimum 1 year experience in customer service or cashier role.
• Ability to handle customer inquiries and manage difficult situations professionally.
• Strong skills in cash handling and transaction management.

Responsibilities

• Greet and welcome guests upon arrival.
• Supervise junior service crew members.
• Prepare tables for meals and assist with seating arrangements.
• Handle customer payments and operate the cash register.
• Maintain cleanliness and hygiene standards in the dining area.

Skills

Customer service

Cash handling

Communication

Team supervision

Education

GCE O Level or Nitec/Higher Nitec

Job description

Roles & Responsibilities

• Greet and welcome guests warmly upon arrival.
• Supervise and guide junior service crew members, waiters, and waitresses.
• Prepare tables for meals, including setting up linens, silverware, glassware, and arranging the dining area.
• Refill salt, pepper, sugar, cream, condiments, and napkin containers; keep serving stations well-stocked.
• Restock service areas with necessary supplies such as food items, tableware, and linens.
• Escort customers to their tables and assist with seating arrangements.
• Assist the cashier by answering phone calls for enquiries and reservations; greet, seat, and thank guests.
• Clear dishes and glasses from tables or counters and deliver them to the kitchen for cleaning.
• Clean and reset tables or counters after guests have finished dining.
• Perform general cleaning duties, including sweeping, mopping floors, and taking out the trash.
• Adhere to all relevant food hygiene and safety guidelines and house rules.

Cashier Job Scope

• Receive customer payments and provide accurate change.
• Serve as the host/hostess of the restaurant, greeting and assisting customers.
• Handle customer reservations, both in person and over the phone.
• Assist and manage impatient or upset customers professionally, especially during peak hours.
• Operate and manage the cash register, including all cash, credit card, and digital payment transactions.
• Ensure the cash register is balanced at the end of each shift or working period.
• Answer incoming phone calls regarding enquiries, orders, and reservations.
• At least GEC O Level, Nitec/Higher Nitec with min. 1 year experience in Customer Service or Cashiering position.