Call Centre Officer

PREMIUM AUTOMOBILES PTE LTD; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading automotive service provider in Singapore is seeking a dedicated Receptionist to manage customer calls, make service appointments, and assist service advisors. The ideal candidate will have experience in customer service, particularly in a call centre environment, and possess a positive attitude toward delivering high-quality service. This full-time role requires a hardworking and enthusiastic individual to handle general admin duties and other assigned tasks. Salary ranges from $2,400 to $2,500 with additional overtime.

Qualifications

• Experienced as a Receptionist or customer service role preferred.
• Experience as a call centre agent with an automotive background is an advantage.
• Customer-oriented with a high level of service attitude.
• Hardworking, outgoing, and enthusiastic.
• Positive working attitude.

Responsibilities

• Handle phone calls from customers.
• Make appointments for customers for servicing.
• Assist with service advisors on call centre matters.
• General admin duties.
• Other duties as assigned.

Job description

Working Location

55 Ubi Road 1 Singapore 408699

Salary Range

Basic $2,400 to $2,500 + OT

Working Hours

Mondays - Friday | 0800hrs to 1730hrs

Alt Sat | 0800hrs to 1200hrs

Working days

5.25 days per week

Rest Day

Every Sunday

Job Responsibilities

• Handle phone calls from customers
• Make appointment for customers for servicing
• Assist with service advisors on call centre matters
• General Admin duties
• Other duties as and when assigned.

Requirements

• Experienced as a Receptionist or customer service ground job preferred
• Experienced working as a call centre agent with automotive background will be an added advantage
• Customer orientated with high level of service attitude
• Hardworking, outgoing and enthusiastic
• Positive working attitude