Cafe Service Supervisor: Lead Guest Experience & Ops

CROSSINGS SOCIAL VENTURES PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local social enterprise cafe in Singapore seeks a Cafe Service Supervisor to manage front-of-house operations, supervise staff, and ensure high-quality guest experiences. The ideal candidate will have a customer-focused mindset and strong communication skills, with experience in the hospitality or cafe sector preferred. Responsibilities include supervising service staff, supporting the Cafe Manager with various administrative duties, and gathering guest feedback. Join us to make a difference in the community!

Qualifications

• Experience in hospitality or cafe environments is preferred.
• Ability to manage a varied team effectively.
• Strong guest service skills are essential.

Responsibilities

• Supervise a team of service staff.
• Deliver high-level guest service.
• Support Cafe Manager with administrative duties.
• Gather guest feedback and handle complaints.
• Conduct briefings and cleanliness checks.

Skills

Customer-focused mindset

Strong communication skills

Team management

Job description

A local social enterprise cafe in Singapore seeks a Cafe Service Supervisor to manage front-of-house operations, supervise staff, and ensure high-quality guest experiences. The ideal candidate will have a customer-focused mindset and strong communication skills, with experience in the hospitality or cafe sector preferred. Responsibilities include supervising service staff, supporting the Cafe Manager with various administrative duties, and gathering guest feedback. Join us to make a difference in the community!