CADM Product Owner

LUXOFT INFORMATION TECHNOLOGY (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 100,000 - 150,000; Full time

Job summary

A leading tech company in Singapore is seeking a Product Owner to drive innovative product capabilities for a global corporate banking platform. Candidates should have over 12 years of experience in banking, with strong skills in ID and access management. This role involves collaborating with business stakeholders, enhancing digital workflows, and managing project deliveries. The ideal candidate will have excellent analytical skills and the ability to execute projects independently.

Qualifications

• Minimum 12 years of banking experience in managing digital channels.
• At least 5 years of work experience in ID and access management.
• Strong investigative ability and curiosity.
• Experience in managing cross-border teams.

Responsibilities

• Participate in discussions with various stakeholders.
• Manage product backlog and work with tech team.
• Provide insights on product usage and recommend improvements.
• Coordinate user acceptance testing.

Skills

Strong product and customer service focus

Experience with Agile methodologies

Strong analytical skills

Excellent communication skills

Ability to manage digital channels

Education

Computer Science and/or Engineering with finance background

MBA or commercially focused degree

Tools

Google Analytics

Power BI

Tableau

Excel

PowerPoint

Job description

Overview

Project Description: You have a key role in deploying innovative product capabilities, influence change, commercialize capabilities, and enable our global corporate banking platform in 40+ countries. You will continuously evaluate the ever-changing application landscape, gather, and provide insights on client and product utilisation.

Responsibilities

• As the Product Owner of CADM supporting SME, participate in discussions with various business stakeholders for successful product and channel deployment with focus in areas of client entitlement and onboarding, including any other miscellaneous projects which come your way.
• Strong experience in entitlement processes and access management applications.
• Deep knowledge and ability to define and elaborate requirements on product functions, features and data restrictions.
• Project management skills to ensure timely delivery.
• Good understanding of framework required for legal, compliance, risk, operations area.
• Provide a strategic roadmap and ensure CADM SME vision is successfully implemented through monthly changes, including:
  • Managing a Book of Work and ensuring Lining Up of Work/Prioritization is planned and aligned with stakeholder’s timeline.
  • Review, initiate, implement, and streamline processes relating to information controls, productivity, and regional/country enhancements including workflow and procedures.
• Work with Technology team to facilitate digital platform enhancements and implementation:
• Manage product backlog and work with the tech team to digitize client and internal operational workflows for onboarding.
• Review and sign off use case scenarios and test cases.
• Coordinate user acceptance testing and production verification testing.
• Perform testing as needed, support the business post go live.
• Owning and updating release notes.
• Training to Operations on upcoming functions.
• Provide governance and control to ensure system complies with all of banks risk assessments and policies.
• Provide framework for data management including:
  • Provide insights on product usage and recommend improvements on digital platform usage, working with data analysts on metrics and platform adoption and approving all system data requests.
  • Ownership and approval of CADM data for use by any users/systems.
  • Define and manage data access for CADM users.
  • Strategize and implement Identify and Access management application.
  • Ensure not toxic access management for user.
  • Work with Regional and Country Digital Teams to gather product customizations to local country flavours and to facilitate country adoption and usage of developing documentation, coordinating, and implementing guidelines, training, and helping colleagues with the ID and access management tool.
  • Collect and analyse data to assist in determining product direction and define changes that will bring in more clients.
  • Using advanced statistical methods to unravel deep insights from substantial amounts of client information and usage data.

Mandatory Skills Description

• Computer Science and/or Engineering with finance background, MBA, or commercially focused degree.
• Minimum 12 years of banking experience in managing digital channels.
• At least 5 years of related work experience in ID and access management.
• Strong product and customer service focus with the ability to communicate with technical management, sales, and client support teams.
• Experience with software development methodologies such as Agile and experience working with Scrum teams.
• Ability to plan and execute projects independently from initiation to production.
• Strong investigative ability and curiosity. Good problem solving and strong analytical skills. Comfortable to use analytical tools such as Google Analytics, Power BI, Tableau and proficient in Excel and PowerPoint.
• Possess excellent verbal and written communication skills, both technical and functional.
• Analytical methodologies and comfortable to work with large scale data and produce statistical analyses. Handling sensitive customer data while adhering to strict security and privacy rules.
• Experience in managing cross border teams.
• Strong team player, collaborating with other POs to strategize and drive planned Bow initiatives.

Nice-to-Have Skills Description

• Any experience with Fintech is a plus.
• Corporate or wholesale banking knowledge is a plus.
• Experience and knowledge in Trade products is a plus.