Business Analyst

Singtel Group; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading telecommunications company in Singapore is seeking an Agile Business Analyst to bridge business needs with product delivery. The role involves managing project backlogs, collaborating with various teams, and maintaining comprehensive documentation. Candidates should have 1-2 years in business analytics or project management, and a degree in a related field. Competitive rewards and benefits are offered for this full-time position.

Benefits

Full suite of health and wellness benefits

Ongoing training and development programs

Internal mobility opportunities

Qualifications

• 1-2 years of experience in business analytics or project management.
• Proven ability to manage cross-functional initiatives.
• Good understanding of Agile principles and tools.

Responsibilities

• Collaborate with Product Owner to manage the product backlog.
• Define and prioritize business initiatives.
• Facilitate implementation and turnover of solutions.

Skills

Business analytics

Agile methodologies

Project management

Communication skills

Problem-solving

Education

Bachelor’s degree in Business, Analytics, Business Computing, Information Systems

Job description

Overview

Be a Part of Something BIG!

Join us at the forefront of impactful projects that drive transformation both locally and internationally. We are seeking a dynamic Agile Business Analyst to act as a vital link between business needs and the delivery of exceptional products and services that generate value for our customers and stakeholders.

In this role, you will engage diverse projects spanning regional rewards programme, call center solutions, and AI initiatives. You will collaborate with multiple teams – ranging from internal departments to external telecommunication partners across the region – ensuring seamless project execution with measurable outcomes. Additionally, you will present project updates and insights to a broad audience from colleagues to partners of all levels.

Responsibilities

• Collaborate with the Agile Product Owner to manage and prioritize the product backlog, writing clear user stories with well-defined acceptance criteria.
• Collaborate closely with business users and stakeholders to define, prioritise and deliver business initiatives using agile methodologies.
• Contribute to ideation, innovation and solution development to address business challenges.
• Manage project scope effectively, resolve issues promptly and ensure adherence to timelines.
• Track action items and follow through to successful resolution.
• Facilitate smooth implementation and turnover of solutions to business owners and end users.
• Participate in user testing and feedback sessions to validate solutions and identify opportunities for improvement.
• Document requirements, user stories, and process flows to maintain comprehensive and up-to-date documentation.
• Adapt duties as needed in response to evolving business requirements and project scope changes.

Qualifications

• 1-2 years of experience in business analytics, project management, or a related role within an agile environment.
• Bachelor’s degree in Business, Analytics, Business Computing, Information Systems, or a related discipline.
• Proven ability to successfully manage cross-functional or cross-border initiatives.
• Proactive problem solver with a collaborative approach and eagerness to learn.
• Good understanding with Agile principles, methodologies and tools.
• Excellent communication skills and comfortable engaging with stakeholders at all levels.
• Agile certification (e.g. Certified Scrum Product Owner or equivalent) is a plus but not mandatory.

Rewards and Benefits

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.