Branch Supervisor

YUAN ZHEN PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

YUAN ZHEN PTE. LTD. in Singapore is seeking an operation manager/supervisor to oversee customer booking schedules, job assignments and appointment coordination, ensuring smooth daily shop operations.

You will supervise stock replenishment, counter duties, and cashier tasks, handle customer queries and complaints politely, and address staff issues while executing directives from management to maintain high service standards.

Responsibilities

• Can be an operation manager, supervisor
• Manage and supervise customer booking schedule and job assignment/appointment
• Manage and supervise shop operation and product stock replenishment
• Manage and supervise counter/cashier duties
• Handle customer queries and complaints efficiently, skilfully and politely
• Handle and manage staff issues
• Ensure high level service standard and excute all directives from Management

Job description

Roles & Responsibilities

• Can be an operation manager, supervisor
• Manage and supervise customer booking schedule and job assignment/appointment
• Manage and supervise shop operation and product stock replenishment
• Manage and supervise counter/cashier duties
• Handle customer queries and complaints efficiently, skilfully and politely
• Handle and manage staff issues
• Ensure high level service standard and excute all directives from Management