MANAGER

DONGXING RESOURCE (S) PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

DONGXING RESOURCE (S) PTE. LTD. is recruiting a Store Manager to oversee daily store operations in Singapore. You will lead staff, ensure outstanding customer service, manage inventory and merchandising, and drive store performance against targets.

You will hire, train and coach employees, resolve customer and staff issues, monitor activity, and implement improved processes. Weekend and public holiday work is expected.

Responsibilities

• Delegating responsibilities and supervising business operations.
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.
• Able to work on weekends and public holidays.

Job description

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.
• Abe to work on weekend and public holiday.