Supervisor (Food service)

HERITAGE FOOD PTE. LTD.; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

HERITAGE FOOD PTE. LTD. in Singapore seeks a capable operations supervisor to oversee daily store and coffeeshop activities, ensuring smooth operation and high service standards.

You will manage staff rosters, handle customer inquiries, monitor stock and wastage, and liaise with tenants and suppliers to maintain outlet quality and drive promotions.

Responsibilities

• Maintain smooth daily operation of the store and coffeeshop.
• Monitor sales performance and operational efficiency.
• Ensure sufficient manpower, stock and supplies.
• Maintain cleanliness, service quality and overall outlet standards.
• Coordinate with coffeeshop tenants and resolve operational issues.
• Manage and supervise shop-front staff.
• Prepare staff rosters and arrange work shifts.
• Handle customer enquiries and feedback.
• Purchase and replenish goods and operational supplies.
• Monitor stock levels and control wastage.
• Create and propose new menu items and promotions.
• Liaise with tenants, suppliers and contractors.
• Attend to maintenance and other day-to-day operational needs.

Job description

Responsibilities

• Ensure smooth daily operation of the store and coffeeshop.
• Maintain good customer service standards.
• Monitor sales performance and operational efficiency.
• Ensure sufficient manpower, stock and supplies.
• Maintain cleanliness, service quality and overall outlet standards.
• Coordinate with coffeeshop tenants and resolve operational issues.

Job Duties

• Manage and supervise shop-front staff.
• Prepare staff rosters and arrange work shifts.
• Handle customer enquiries and feedback.
• Purchase and replenish goods and operational supplies.
• Monitor stock levels and control wastage.
• Create and propose new menu items and promotions.
• Liaise with tenants, suppliers and contractors.
• Attend to maintenance and other day-to-day operational needs.