Billing & Policy Solutions Analyst

AIA Singapore; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

AIA Singapore is seeking a dedicated individual to assist the Team Lead in guiding a team for timely issuance of bills and policy contracts. This role involves driving operational changes to improve efficiency in Group Business billing and policy administration.

The ideal candidate will manage an assigned portfolio, track new business and policy renewals, communicate effectively with clients, and ensure high billing accuracy. A Diploma and at least 2 years of operations experience in the insurance industry is required.

Qualifications

• Minimum 2 years of operations experience in the insurance industry.
• Must be fast and meticulous.
• Strong organization and communication skills are essential.

Responsibilities

• Review, issue and deliver Group Insurance policy contracts and endorsements.
• Manage assigned portfolio and support projects efficiently.
• Track and monitor new business and policy renewals.
• Set up and review new business/renewal policies in core system.
• Ensure high billing accuracy with due diligence checks.
• Participate in projects to improve operations efficiency.

Skills

Organization

Communication

Interpersonal Skills

Relationship Management

Process Orientation

Education

Diploma

Job description

AIA Singapore is seeking a dedicated individual to assist the Team Lead in guiding a team for timely issuance of bills and policy contracts. This role involves driving operational changes to improve efficiency in Group Business billing and policy administration.

The ideal candidate will manage an assigned portfolio, track new business and policy renewals, communicate effectively with clients, and ensure high billing accuracy. A Diploma and at least 2 years of operations experience in the insurance industry is required.