Benefits Admin Associate: Policy & Billing Operations

SPECIALIST RISK GROUP SINGAPORE PTE. LTD.; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

Specialist Risk Group (SRG) is seeking an Associate, Benefits Solutions Administration to support the smooth delivery of administrative and operational activities within the Benefits Solutions team in Singapore. You will handle policy issuance, renewals, member movements, and billing coordination with clients and insurers.

The role requires sharp numerical and data management skills, a detail-oriented mindset, and the ability to manage multiple tasks to meet deadlines.

Qualifications

• Diploma or Degree in Business Administration, Finance, Insurance, or a related discipline.
• 1-3 years of administrative, operations, insurance, or employee benefits experience preferred.
• Fresh graduates with strong administrative skills are welcome to apply.

Responsibilities

• Process policy administration activities, including policy issuance, renewals, endorsements, and documentation.
• Manage member movements, including enrolments, additions, deletions, and updates to employee benefit schemes.
• Prepare and maintain accurate records of policy documents, client files, and benefit-related information.
• Coordinate billing activities, premium collection, and reconciliation with insurers and clients.
• Monitor premium payment statuses and follow up on outstanding payments where required.
• Generate regular reports for clients, insurers, and internal stakeholders.
• Liaise with insurers, clients, and internal teams to resolve administrative and operational queries.
• Ensure data accuracy and compliance with internal procedures and service standards.
• Support benefit renewal exercises and implementation of new policies.
• Assist with system updates, data entry, and maintenance of operational databases.
• Provide general administrative support to the Benefits Solutions team.

Skills

Administrative skills

Communication skills

Organizational skills

Teamwork

Deadline-driven

Independent work

Education

Diploma or Degree in Business Administration, Finance, Insurance

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Specialist Risk Group (SRG) is seeking an Associate, Benefits Solutions Administration to support the smooth delivery of administrative and operational activities within the Benefits Solutions team in Singapore. You will handle policy issuance, renewals, member movements, and billing coordination with clients and insurers.

The role requires sharp numerical and data management skills, a detail-oriented mindset, and the ability to manage multiple tasks to meet deadlines.