Analyst, Product Solutions & Billing

AIA Hong Kong and Macau; Singapore; On-site; SGD 52,000 - 68,000; Full time

Job summary

AIA Hong Kong and Macau in Singapore is seeking an Analyst for Product Solutions & Billing. You will ensure timely issuance of Group Insurance bills and policy contracts, and support Corporate Solutions’ goals through efficient billing operations.

Requirements: Diploma and at least 2 years in insurance operations, with strong organization, communication and relationship management skills. You will assist in system setup, renewals, and process improvements while ensuring compliance and service

Qualifications

• Diploma holder; 2+ years in insurance operations.
• Must be fast, meticulous, organized and able to communicate effectively.
• Strong relationship management and process orientation are important for success.

Responsibilities

• Review, issuance and delivery of Group Insurance policy contracts, endorsements and bills.
• Manage assigned portfolio and support projects efficiently and effectively.
• Track and monitor new business and policy renewals to ensure timely information flow with Sales/Marketing.
• Set up and review new business/renewal policies in core systems.
• Ensure high billing accuracy with due diligence checks and contribute to process improvements.

Skills

Fast and Meticulous

Organization

Communication

Interpersonal skills

Relationship management

Process oriented

Education

Diploma

Job description

## Analyst, Product Solutions & BillingApplylocations: SG-Tampines Agency Buildingtime type: Full timeposted on: Posted Todayjob requisition id: JR-68692**At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.***It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.**And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.***Sound like you? Then read on.****About the Role**You will be responsible for ensuring timely and accurate issuance of Group Insurance Bills and Policy contracts in support of Corporate Solutions’ goals and vision.You will be responsible for ensuring timely and accurate issuance of Group Insurance Bills and Policy contracts in support of Corporate Solutions’ goals and vision.**Responsibilities*** Review, issuance and delivery of Group Insurance policy contracts, endorsements and bills.* Manage assigned portfolio and support projects efficiently and effectively* Track and monitor new business and policy renewal to ensure that information is received in a timely manner by working closely with colleagues from Sales and Marketing.* Set up and review new business/ renewal policies in core system* Ensure high billing accuracy with due diligence check* Participate in projects that involves improvement of operations efficiency, which could include User Acceptance Testing.* Ensure service level commitments are met.* Maintain awareness on regulatory compliance risks* Communicate professionally and effectively with clients, intermediaries and colleagues* Communicate with intermediaries or clients via conference calls where required (Top producers/ complex accounts, etc)* Attend to email enquiries promptly* Any other projects assigned.**Requirements*** At least a Diploma holder with minimum 2 years operations experience in insurance industry* Fast and Meticulous* Good organization, communication and interpersonal skills* Relationship management skills* Process oriented*Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.**You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.*### Do you believe in better?At AIA, we don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives, build healthier societies and cultivate healthier environments that better everyone.If you believe in better, we’d love to hear from you.**Find your Better at AIA.**