Bilingual Tech Support Engineer – Semiconductor Site

KANKEN TECHNO PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technology company in Singapore is seeking a bilingual technical support specialist fluent in Japanese and English. The role involves assisting site managers, troubleshooting technical issues, and performing site visits. A diploma in engineering is mandatory, along with strong technical skills and an independent, self-driven attitude. Candidates should be meticulous in documentation and possess excellent customer service abilities. This position also requires regular travel to various sites and offers benefits including transport allowance and quarterly incentives.

Benefits

Transport Allowance

AWS

Variable Bonus

Attendance Allowance

Quarterly Incentive

Medical Fees

Qualifications

• Must have strong ability in handling technical issues.
• Experience in Semiconductor Fab is advantageous.
• Willing to travel daily to various sites.

Responsibilities

• Support site managers for technical issues.
• Communicate with Japan for guidance.
• Visit sites for troubleshooting and ad-hoc tasks.
• Understand and assist with CMS/SCADA systems.
• Conduct risk assessments and manage claim reports.

Skills

Fluent in Japanese

Fluent in English

Technical issue handling

Leadership

Excellent customer service skills

Education

Minimum Diploma in Engineering

Job description

A leading technology company in Singapore is seeking a bilingual technical support specialist fluent in Japanese and English. The role involves assisting site managers, troubleshooting technical issues, and performing site visits. A diploma in engineering is mandatory, along with strong technical skills and an independent, self-driven attitude. Candidates should be meticulous in documentation and possess excellent customer service abilities. This position also requires regular travel to various sites and offers benefits including transport allowance and quarterly incentives.