Bilingual Inside Sales & Order Fulfillment Specialist

WAVELENGTH OPTO-ELECTRONIC (S) PTE. LTD.; Singapore; Presencial; SGD 45 000 - 60 000; Tempo integral

Resumo da oferta

WAVELENGTH OPTO-ELECTRONIC (S) PTE. LTD. in Singapore is seeking an organized Inside Sales/Customer Service professional to manage from enquiry to delivery. You will prepare quotations, process orders, coordinate shipments, and ensure customers are well looked after.

This role suits a detail-oriented team player who can work independently, communicate clearly in English and Mandarin, and support the full sales fulfilment cycle from pre-sales to post-sales.

Qualificações

• Diploma or higher in Sales/Marketing, CS, Admin, Logistics, or related field.
• Experience in inside sales, sales support, or industrial customer service is an advantage.
• Detail-oriented with responsibility for full sales fulfilment cycle.
• Bilingual in English and Mandarin to liaise with Mandarin-speaking customers and suppliers.
• Fresh graduates welcome; training will be provided.

Responsabilidades

• Handle pre-sales enquiries and prepare accurate quotations promptly.
• Follow up on outstanding quotations and orders to help convert sales.
• Manage end-to-end order processing, including order entry, PO verification, and invoicing.
• Coordinate shipments with internal teams (logistics, warehouse) for on-time delivery.
• Provide post-sales support by updating customers on shipment status and gathering feedback.
• Assist with customer complaints, product returns, and replacements.

Conhecimentos

Detail-oriented

Communication skills

Bilingual English & Mandarin

Formação académica

Diploma or higher in Sales/Marketing, CS, Admin, Logistics, Supply Chain, Engineering, or related field

Descrição da oferta de emprego

WAVELENGTH OPTO-ELECTRONIC (S) PTE. LTD. in Singapore is seeking an organized Inside Sales/Customer Service professional to manage from enquiry to delivery. You will prepare quotations, process orders, coordinate shipments, and ensure customers are well looked after.

This role suits a detail-oriented team player who can work independently, communicate clearly in English and Mandarin, and support the full sales fulfilment cycle from pre-sales to post-sales.