Order Fulfillment Specialist (Mandarin)

C & W ELECTRONICS PTE LTD; Singapore; Vor Ort; SGD 42.000 - 65.000; Vollzeit

Zusammenfassung

C & W Electronics Pte Ltd is seeking a results-oriented Sales Support/Order Management professional in Singapore. The role involves processing POs, generating Sales Orders in Dynamics 365 BC, and coordinating with planning, warehouse, and logistics to ensure on-time delivery.

Responsibilities also include preparing shipping documents, handling customer inquiries, and maintaining accurate records. Proficiency in English and Mandarin is required for communication with a Mandarin-speaking client

Qualifikationen

• Diploma or equivalent in Business Administration, Sales or related field.
• Proficiency in English and Mandarin for business communications.
• 1–2 years of relevant experience in customer service, order management, sales coordination or logistics.
• Experience using an ERP system is an advantage.

Aufgaben

• Process customer POs, verify details, and create Sales Orders in Dynamics 365 BC.
• Handle customer enquiries and provide sales support, including order status and delivery schedules.
• Coordinate with Planning, Warehouse and logistics providers to ensure timely order fulfilment.
• Prepare and maintain sales and shipping documents (DOs, Invoices, Debit/Credit Notes, export docs).
• Monitor sales backlog, outstanding orders, customer payments, and shipment progress.
• Coordinate freight, duty/tax payments, and RMA activities.
• Maintain accurate sales records, reports, and customer data.
• Perform data entry and other duties or projects as assigned.

Kenntnisse

Strong communication skills

Good organizational skills

Meticulous, responsible

Customer service skills

Ausbildung

Diploma / Higher NITEC in Business Administration or Sales or related discipline

Tools

ERP system

Jobbeschreibung

C & W Electronics Pte Ltd is seeking a results-oriented Sales Support/Order Management professional in Singapore. The role involves processing POs, generating Sales Orders in Dynamics 365 BC, and coordinating with planning, warehouse, and logistics to ensure on-time delivery.

Responsibilities also include preparing shipping documents, handling customer inquiries, and maintaining accurate records. Proficiency in English and Mandarin is required for communication with a Mandarin-speaking client