Bellman & Guest Services Associate — Marriott Perks

MURRAY PTE. LTD.; Singapore; On-site; SGD 24,000 - 42,000; Full time

Benefits offered by this job

Global hotel discounts for F&B and房间

Job summary

The Garcha Group in Singapore seeks a customer-focused hospitality associate to support guest experiences across its boutique hotels. You will handle check-ins/outs, assist guests with requests, and ensure service standards align with Marriott collaborations.

With 1–2 years in hospitality, you will communicate clearly in English, maintain cash handling procedures, and contribute to a positive guest journey. Flexibility for shifts and proactive collaboration are essential.

Qualifications

• Proficient in spoken and written English to communicate effectively with guests and colleagues.
• Minimum 1–2 years of relevant working experience in the hospitality industry.
• Experience in guest services, front desk, or guest experience roles is preferred.

Responsibilities

• Process guest check-ins and check-outs following hotel policies and rate structures.
• Assist guests with inquiries, directions, and special requests to ensure a positive stay.
• Handle luggage assistance, payments, and compliance with cash handling procedures.
• Pre-register, block reservations, take same day and future bookings, and cancel as needed.
• Perform night audits and prepare related reports.

Skills

English proficiency

Hospitality experience

Customer service

Cash handling

Education

Professional Certificate/NITEC or equivalent

Job description

The Garcha Group in Singapore seeks a customer-focused hospitality associate to support guest experiences across its boutique hotels. You will handle check-ins/outs, assist guests with requests, and ensure service standards align with Marriott collaborations.

With 1–2 years in hospitality, you will communicate clearly in English, maintain cash handling procedures, and contribute to a positive guest journey. Flexibility for shifts and proactive collaboration are essential.