Banquet Executive

Grand Copthorne Waterfront Hotel Singapore; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A luxury hotel in Singapore is seeking a dedicated Banquet Operations Coordinator to monitor banquet operations, manage inventory, and ensure service standards align with SOPs. The ideal candidate will have 1-3 years of experience in banquet operations, proficiency in Microsoft Office, and knowledge of food safety policies. This role involves collaborating with the Banquet Manager to execute events and provide administrative support across all banquet outlets.

Qualifications

• 1-3 years of experience in Banquet Operations.
• Working proficiency in Microsoft Office.
• WSQ Follow Food & Beverage Safety and Hygiene Policies.

Responsibilities

• Monitor banquet operations stocks and inventory.
• Transmits orders taken by the Banquet Manager to team members.
• Organizes and files all Banquet documents.
• Ensure service delivery standards in line with SOPs.
• Provide administrative support to all Banquet outlets.

Skills

Management of Banquet operations

Communication skills

Proficiency in Microsoft Office

Food & Beverage Safety

Job description

Key responsibilities

• To monitor restaurants and banquet operations stocks and/or inventory such as menus, tent cards etc. and ensure they are in good condition for Banquet operations team and guests to use.
• Transmits any orders or decisions taken by the Banquet Manager promptly to team members as per instructions such as executing all in-house and third party outlets’ promotions or corporate initiatives.
• Organizes and files all Banquet documents so that they are readily available on request for answering queries or preparing reports.
• Ensure service delivery standards in line with SOPs and ensure conformance by carrying out SOP audits and follow-up
• Take care of Banquet services and provide relevant correspondence to guest queries
• Be familiar with Banquet Operation functionality and other related task
• Participate and assist Banquet Manager in all meetings relevant to the department
• To comply with all company and local laws for all Banquet services including restaurants and catering licensing maintenance, renewals.
• To monitor and take corrective action to reduce waste, misuse and breakage
• Work with procurement for Restaurants and Banquet Operations on all operations related item
• To provide administrative support to all Banquet outlets such as but not limited to preparation of banquet items and etc.
• Process all correspondences, minutes of the meeting, reports, memos, action plan, weekly planner, menu, F&B Forecast, gift voucher, and other documents relevant.
• Organizes and files all Banquet documents so that they are readily available on request for answering queries or preparing reports.
• Ensure service delivery standards in line with SOPs and ensure conformance by carrying out SOP audits and follow-up
• Be familiar with Banquet Operation functionality and Special Task
• Performs related duties and special projects as assigned by Director of Banquet
• To comply with all company and local laws for all Banquet services including restaurants and catering licensing maintenance, renewals.
• To monitor and take corrective action to reduce waste, misuse, and breakage items
• Work with procurement for Restaurants and Banquet Operations be it wedding favors, gifts, tent cards, etc and ensure it is within budget through the MPS system
• In-charge of hotel and banquet events’ flower arrangement and decoration according to Banquet Operations’ instructions
• And other duties as assigned by the Restaurant Manager/F&B Manager/F&B Management Team to assist on other outlets duty

Ideal requirements

• 1-3 years of experience in Banquet Operations
• Working proficiency in Microsoft Office
• WSQ Follow Food & Beverage Safety and Hygiene Policies or other existing and/or new Workforce Skills Qualifications (WSQ)