Banking Customer Care Specialist - Call Center

5G-Starlink Pte.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job description

• Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
• Ability to understand customers needs and provide appropriate solutions and attention
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
• Solicit customers feedback and identify problem trends for improvement actions

Job Types: Contract, Fresh graduate
Contract length: 12 months