Bank HR Ops: Employee Lifecycle (1-Year Contract)

Recruit Express Pte Ltd; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore is seeking a pragmatic HR Operations professional to broaden HR experience across employee services and benefits administration within a bank's HR team.

You will resolve employee enquiries, process HR transactions and leave claims, support UAT and process improvements, and help maintain accurate data, privacy and audit controls across service channels.

Qualifications

• Experience in HR operations, employee lifecycle administration, leave and benefits, or HR shared services.
• Previous experience within banks or financial institutions is preferred.
• Comfortable handling employee enquiries, HR records, documentation and administrative transactions.

Responsibilities

• Resolve employee and stakeholder enquiries across HR service channels, meeting service standards and escalating issues appropriately.
• Process HR transactions and Employment Pass renewals, verifying documents and maintaining accurate records and service trackers.
• Administer government paid leave claims, referral payouts and employee awards, coordinating accommodation arrangements, vendors and invoices.
• Handle statutory submissions, government surveys, employment verifications and reference checks, maintaining data quality, privacy and audit controls.
• Map and review HR workflows, gather stakeholder requirements and identify improvements to service delivery, efficiency and operational controls.
• Support UAT, implementation and review of HR changes, preparing procedures, training materials, dashboards and stakeholder communications.

Job description

Recruit Express Pte Ltd in Singapore is seeking a pragmatic HR Operations professional to broaden HR experience across employee services and benefits administration within a bank's HR team.

You will resolve employee enquiries, process HR transactions and leave claims, support UAT and process improvements, and help maintain accurate data, privacy and audit controls across service channels.