1 Year Contract Bank HR Shared Services (Employee Lifecycle) #BLM

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore is seeking a pragmatic HR Operations professional to broaden HR experience across employee services and benefits administration within a bank's HR team.

You will resolve employee enquiries, process HR transactions and leave claims, support UAT and process improvements, and help maintain accurate data, privacy and audit controls across service channels.

Qualifications

• Experience in HR operations, employee lifecycle administration, leave and benefits, or HR shared services.
• Previous experience within banks or financial institutions is preferred.
• Comfortable handling employee enquiries, HR records, documentation and administrative transactions.

Responsibilities

• Resolve employee and stakeholder enquiries across HR service channels, meeting service standards and escalating issues appropriately.
• Process HR transactions and Employment Pass renewals, verifying documents and maintaining accurate records and service trackers.
• Administer government paid leave claims, referral payouts and employee awards, coordinating accommodation arrangements, vendors and invoices.
• Handle statutory submissions, government surveys, employment verifications and reference checks, maintaining data quality, privacy and audit controls.
• Map and review HR workflows, gather stakeholder requirements and identify improvements to service delivery, efficiency and operational controls.
• Support UAT, implementation and review of HR changes, preparing procedures, training materials, dashboards and stakeholder communications.

Job description

Build broader HR experience across employee services and process improvement.

Join an established bank’s HR Operations team supporting employee services, leave and benefits administration. Gain exposure to digital HR, UAT and process improvement while working with HR specialists, business teams and service partners.

Job Scope

• Resolve employee and stakeholder enquiries across HR service channels, meeting service standards and escalating issues appropriately.

• Process HR transactions and Employment Pass renewals, verifying documents and maintaining accurate records and service trackers.

• Administer government paid leave claims, referral payouts and employee awards, coordinating accommodation arrangements, vendors and invoices.

• Handle statutory submissions, government surveys, employment verifications and reference checks, maintaining data quality, privacy and audit controls.

• Map and review HR workflows, gather stakeholder requirements and identify improvements to service delivery, efficiency and operational controls.

• Support UAT, implementation and review of HR changes, preparing procedures, training materials, dashboards and stakeholder communications.

Job Requirements

• Experience in HR operations, employee lifecycle administration, leave and benefits, or HR shared services.

• Previous experience within banks or financial institutions is preferred.

• Comfortable handling employee enquiries, HR records, documentation and administrative transactions.

We regret that only shortlisted candidates will be notified.