Avionic Technical Representative - Customer Response Center

Bombardier; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading aerospace company in Singapore is seeking an experienced Aircraft Maintenance Technician to support business aircraft customers by troubleshooting and providing technical guidance on aircraft systems. The ideal candidate will have a college diploma in aircraft maintenance, strong communication skills in English and French, and over 10 years of experience in problem-solving related to aircraft maintenance. This role may require off-site assignments and flexible working hours.

Qualifications

• 10+ years experience in problem solving in the Interior and the Green Aircraft domain.
• AME license or equivalent is an asset.
• Willingness to travel for short assignments.

Responsibilities

• Support Business Aircraft customers and troubleshoot aircraft systems.
• Prepare accurate technical reports and correspondence.
• Lead meetings to resolve issues affecting aircraft service.

Skills

Technical troubleshooting

Technical guidance

Customer focus

Bilingual communication (English & French)

Problem-solving

Education

College Diploma in Aircraft Maintenance (Avionics)

Tools

MS Office Programs

Job description

Responsibilities

• Support Business Aircraft customers and Field Service Representatives by troubleshooting, providing technical guidance and making technical recommendations on aircraft systems.
• Prepare accurate, complete and concise technical reports and correspondence.
• Lead meetings with other internal and/or external resources to resolve issues affecting the return to service of the aircraft.

Qualifications

• You have a College Diploma in Aircraft Maintenance (Avionics).
• You have comprehensive technical knowledge and experience of aircraft systems for the Challengers and the Global Express.
• However, candidates with avionics technical knowledge on other Bombardier products will also be considered.
• You have a minimum of ten (10) years’ experience in problem solving in the Interior and the Green Aircraft domain.
• You are customer focused and have strong English and French communication skills (spoken and written).
• You have an AME license or equivalent (an asset).
• You must be available for off-site assignments on short notice (10%).
• You are comfortable using MS Office Programs.
• You are available to work days, evenings, nights and weekends on rotation.