Automation Engineer: Ansible, Cloud & ITSM Integrations

JOBLINE RESOURCES PTE. LTD.; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is seeking a candidate to design and implement Jira ITSM forms, develop workflows, and support ITIL processes. The role demands a Diploma/Degree in IT, knowledge of scripting languages like Python, and skills in RHEL system administration. Strong analytical and communication skills are crucial. This position offers an opportunity to work on cross-functional teams and implementations within a fast-paced environment.

Qualifications

• Diploma/Degree in computer science or related IT discipline, or equivalent experience.
• ITIL v3/v4 certification or equivalent experience.
• Basic knowledge of Windows Server and experience with Red Hat Enterprise Linux (RHEL).
• Familiarity with AWS Cloud is a plus.

Responsibilities

• Design, configure, and implement Jira ITSM forms.
• Develop and maintain custom workflows and business rules.
• Implement ITIL-aligned processes for incident and change management.
• Build REST API integrations and support platform upgrades.

Skills

Knowledge of programming/scripting languages (Python, PowerShell, or Bash)

Strong analytical and problem-solving skills

Effective communication skills

Knowledge of Agile methodologies

Education

Diploma/Degree in computer science or related IT discipline

ITIL v3/v4 certification

Job description

A recruitment agency in Singapore is seeking a candidate to design and implement Jira ITSM forms, develop workflows, and support ITIL processes. The role demands a Diploma/Degree in IT, knowledge of scripting languages like Python, and skills in RHEL system administration. Strong analytical and communication skills are crucial. This position offers an opportunity to work on cross-functional teams and implementations within a fast-paced environment.