Associate Director Investor Services

SS&C; Singapore; Hybrid; SGD 100,000 - 150,000; Full time

Job summary

A leading financial services firm in Singapore is seeking an Associate Director in Investor Services to supervise multiple teams and coordinate investor relations. The successful candidate will have a Bachelor’s degree, supervisory experience, and knowledge of financial services, including mutual funds. Strong organizational skills and proficiency in Microsoft Office are essential. The role offers a full-time position with a hybrid work model and a focus on work/life balance.

Benefits

Hybrid Work Model

Flexible Personal/Vacation Time Off

Medical, Dental, Vision benefits

Paid further education opportunities

Bonus Scheme and Stock Allocation

Qualifications

• Supervisory experience required.
• Knowledge of financial services/mutual funds/hedge funds/private equity funds preferred.
• Good knowledge of Microsoft Office Products essential.

Responsibilities

• Supervise multiple teams and manage performance appraisals.
• Provide periodic reports on investor relation topics.
• Act as point of escalation contact for clients.
• Coordinate new client business meetings.
• Analyze and review new client fund data.

Skills

Supervisory experience

Knowledge of financial services/mutual funds/hedge funds/private equity funds

Strong organizational and relationship-building skills

Proven ability to work under pressure and meet deadlines

Good knowledge of Microsoft Office Products

Education

Bachelor's degree or equivalent work experience

Job description

Job Description

Associate Director Investor Services

Location: Singapore at 1 Raffles Quay

Get To Know Us

SS&C is leading the way. We continue to look for todays and tomorrows brightest talent those that embody a spirit to improve not only their lives but those around them. From college students to seasoned and experienced professionals we encourage you to reach out and apply to our welcoming and inclusive environment.

SS&C prides itself on hiring diverse honest dynamic individuals who value collaboration accountability integrity and innovation to name a few. We are a fast‑paced environment who promote flexibility authenticity and offer a hybrid working model to ensure employees can manage their day and meet both work and personal commitments.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model and Business Casual Dress Code including jeans Centralized location 2 minutes walk from Raffles Place MRT
• Work/Life Balance: Flexible Personal/Vacation Time Off Sick Leave Paid Holidays
• Your Wellbeing: Medical Dental Vision Employee Assistance Program Parental Leave and Well‑Stocked Pantry
• Diversity & Inclusion: Committed to Welcoming Celebrating and Thriving on Diversity
• Training: Hands‑On Team‑Customized including SS&C University
• Education: Paid further education opportunities for employees who are eligible
• Extra Perks: Bonus Scheme SS&C Stock(s) Allocation for employees who are eligible

What You Will Get To Do

• Perform day‑to‑day supervision of multiple teams including involvement in their performance appraisals and ongoing development.
• Provide periodic reports & feedback on investor relation topics client issues and department initiatives.
• Act as point of escalation contact for clients and other internal service groups.
• Ability to handle and resolve escalated items
• Coordinate new client business meetings clear communication of launch or conversion requirements.
• Ability to analyze establish and review new client launch and conversion fund data in database.
• Work with external auditors and accounting to complete confirmation and due diligence requests.
• Attend and contribute to operational client and regulatory meetings in order to maintain and improve client service
• Ensure training is coordinated and implemented for staff identify needs and action accordingly
• Assist and lead department initiatives
• Review understand and have ability to discuss fund PPMs/OMs and trade documents.
• Review/Validate investor reporting and distribute to investors
• Review/approve and release wires and maintain wire instructions
• Review/process investor transactions in accordance with the Funds offering documents.
• Maintain database and dashboard to keep them accurate and current.
• Review fund manager reports per or upon request. i.e. ERISA Blue Skyetc.
• Respond and resolve inquiries/issues raised by investors fund managers or internal counterparts.
• Perform database and application testing as warranted.
• Such other activities as you may be assigned by your immediate Manager or other SS&C Managers or Directors

What You Will Bring

• Bachelors degree or equivalent work experience
• Supervisory experience
• Knowledge of financial services/mutual funds/ hedge funds/private equity funds preferred.
• Good Knowledge of Microsoft Office Products
• Proven Ability to work under pressure and meet deadlines
• Strong organizational and relationship building skills
• Proven training skills and adaptable to various software/database applications
  

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. SS&C Technologies Canada Corp. fosters a positive equitable and progressive workforce and is committed to accommodating applicants with disabilities throughout the hiring process. We will work with applicants requesting accommodation at any stage of this process. No phone calls or email applications please. We thank all candidates for their interest but only those under consideration will be contacted.

Unless explicitly requested or approached by SS&C Technologies Inc. or any of its affiliated companies the company will not accept unsolicited resumes from headhunters recruitment agencies or fee‑based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race color religious creed gender age marital status sexual orientation national origin disability veteran status or any other classification protected by applicable discrimination laws.

Required Experience

Director

Key Skills

CCNP, Children Activity, Corporate Paralegal, Graphic Designing, Advertising, Import & Export

Employment Type : Full‑Time

Experience: years

Vacancy : 1