ASSISTANT SUPERVISOR

XJY PTE. LTD.; Singapore; On-site; SGD 26,000 - 42,000; Full time

Job summary

XJY PTE. LTD. is seeking a Hospitality/Restaurant team member responsible for delivering exceptional guest experiences and supporting a positive work environment for staff.

You will handle guest relations, assist with day-to-day operations, and ensure service standards across the restaurant. The role requires experience in Food & Beverage, strong communication skills, and the ability to manage multiple tasks, including shift coverage and POS transactions.

Qualifications

• Prior experience in Food & Beverage is required.
• Excellent communication with guests at all levels.
• Ability to handle guest and staff interactions in a courteous manner.
• Willingness to work flexible shifts, including weekends and holidays.
• Ability to train and develop staff to maximize performance.

Responsibilities

• Maintain effective, regular communications with relevant personnel at all levels.
• Create a positive guest experience and positive work environment for employees.
• Handle guest and staff complaints in a courteous and effective manner.
• Maintain standards in food quality, safety, and cleanliness through restaurant management.
• Process guest transactions via the Food & Beverage POS system.
• Lead and inspire the team to achieve high performance.
• Coordinate strategic and operational activities related to Food and Beverage.

Skills

Customer service

Leadership

Time management

Flexible scheduling

POS handling

Tools

POS System

Job description

Job Description & Requirements

Maintain effective regular communications with relevant personnel at all levels.

Creating a positive guest experience and a positive work experience for employees.

Handle guest and staff complaints in a courteous and effective manner.

standards in food quality, safety, and cleanliness through management of the restaurant.

Able to settle any guest transaction via Food & Beverage Operational System (POS).

Prior experience in Food & Beverage is required.

Proactive and enjoy interactions with customers.

Time and task management skills.

Leadership skills.

Ability to work flexible shifts and schedules as per manager’s request, including weekends, holidays, and overtime.

Carry out any other duties as per reporting manager and Food & Beverage Operations Manager.

Coordinate strategic, and operational activities related to Food and Beverage

Train and develop staff in outlet to maximize performance

Lead and inspire individuals to be part of a committed team

Inspects service stations for cleanliness, functioning of equipment, and sufficient supplies.

Presents bill upon request and processes payment

Train staff in the outlet.